APHSA -- American Public Human Services Association

Associate

• Support the design, coordination, and implementation of national initiatives that help state and local human services agencies strengthen programs and improve outcomes for children, families, and communities
• Coordinate grant-funded projects, provide technical assistance, conduct research, develop practical resources, and collaborate with internal teams and external partners
• Monitor emerging trends and best practices in implementation, organizational change, process improvement, and AI-enabled technologies to improve organizational effectiveness and service delivery in human services
• Assist with planning and facilitation of national convenings, webinars, and peer learning events

Implementation & Innovation Associate

Administrative Assistant

• Provide operational, meeting, communications, membership, and project support to initiative leadership and APHSA staff on a part-time basis.
• Schedule and coordinate meetings, listening sessions, and stakeholder convenings.
• Manage meeting logistics, registrations, calendars, and participant communications.
• Prepare agendas, materials, and meeting summaries.
• Maintain project workplans, calendars, trackers, and action items.
• Assist with the preparation of reports, presentations, and briefing materials.
• Draft and distribute routine communications.

Administrative Coordinator

Director

• Monitor and analyze federal appropriations, regulations, legislation, and policy developments impacting health and human services.
• Represent APHSA members’ interests with Congress, the federal administration, and national coalitions; build and maintain strong partnerships to expand policy influence.
• Provide subject matter expertise in economic mobility, nutrition assistance, and workforce development programs, including SNAP, TANF, housing, energy assistance, child support, aging and disability services, and Medicaid.
• Manage policy-related grants and contracts, ensuring alignment with APHSA’s strategic priorities and compliance with funder requirements.
• Engage with state and local human services leaders and federal policymakers to identify challenges, advance solutions, and strengthen economic security programs.
• Supervise and coach policy team members while supporting the advancement of APHSA’s policy priorities.
• Develop and maintain Standard Operating Procedures (SOPs) to support consistency and efficiency in policy development, member engagement, and advocacy efforts.
• Support the planning and coordination of key internal and external meetings while facilitating data collection and analysis.
• Lead policy content development and support APHSA’s engagement at conferences, national convenings, and other external events.

Implementation & Innovation Associate

Administrative Coordinator

Assistant Director, Policy