Instructional Writer
APG eCommerce Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Amman • Jordan
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About the role
- Develop and maintain standard operating procedures, quick reference guide and other visual guides.
- Under the direction and guidance of the Process CoE, may require to provide coaching to stakeholders to uplift capabilities in authoring standard and best practices.
- Support COE and BU Process Excellence team in implementing knowledge management governance and framework.
Requirements
- Min 5 years’ experience in the knowledge management field, preferably within manufacturing and supply chain.
- Extensive experience in application of knowledge management principles and tools within an operational and / or logistics environment.
- Experience in working with external vendors
- Excellent communication and collaboration skills
- Ability to work independently and manage multiple projects simultaneously
- Attention to detail and a commitment to producing high-quality work
- Good understanding of the complex competitive logistics / supply chain environment, and what effective knowledge management can enable.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
knowledge management principlesknowledge management toolsstandard operating proceduresbest practices authoring
Soft Skills
communication skillscollaboration skillsindependent workproject managementattention to detailcommitment to quality