APEXX Global

Product Manager

• Own the vision, strategy, and roadmap for APEXX's self-service capabilities and Customer Portal
• Evolve the Customer Portal into an intuitive platform with actionable, data-driven insights and recommendations
• Design and deliver self-service capabilities for merchant onboarding, account and user administration, API credential management, payment provider configuration, routing rules, and platform configuration
• Drive Product-Led Growth initiatives to increase adoption, platform expansion, and commercial opportunities
• Use customer research, product analytics, and experimentation to identify opportunities, prioritise roadmap investments, and measure outcomes
• Partner with Engineering, Design, Commercial, Customer Success, Compliance, and Operations to deliver secure, scalable, performant experiences
• Identify opportunities to leverage AI for workflow simplification, process automation, actionable insights, recommendations, and in-product guidance
• Own the end-to-end onboarding journey from account creation and KYC/KYB orchestration through configuration and self-service administration

Senior Product Manager – Self-Service, Onboarding