Apex Service Partners

Manager

• Drive business growth by overseeing all performance metrics and day-to-day operations.
• Lead and develop a high-performing team with strong accountability, development, and engagement.
• Ensure operational excellence using data-driven decision-making and process improvements.
• Manage financial performance, including budgeting, forecasting, and full P&L ownership.
• Support workforce expansion and professional development within the Sioux Falls community.
• Serve as a hands-on, daily on-site leader.

General Manager

Marketing

• Develop and implement comprehensive marketing strategies covering traditional and digital channels to achieve regional objectives and enhance brand visibility.
• Plan and execute integrated marketing campaigns, incorporating traditional and digital elements, to generate leads and drive sales.
• Showcase expertise in digital marketing, including paid search, SEO, LSA, and other online channels, to optimize online presence and reach target audiences.
• Effectively manage marketing budgets, ensuring optimal allocation of resources across various marketing channels for maximum ROI.
• Stay abreast of industry trends, competitor activities, and customer preferences to adapt marketing strategies for assigned markets.
• Ensure consistent branding across all channels, maintaining a positive and impactful brand image.
• Work closely with General Managers and Regional Managers to understand local market dynamics and tailor marketing initiatives to meet specific branch needs.
• Monitor and analyze marketing performance metrics, providing insights to evaluate campaign effectiveness and identify areas for improvement.

Marketing Manager

• Monitor, analyze, and report on marketing performance metrics across all channels.
• Deliver actionable insights to improve ROI and inform future strategies.
• Continuously evaluate campaign effectiveness and implement adjustments to maximize lead generation and conversion rates.
• Manage paid search, SEO, LSA, and other digital channels to ensure optimal performance and visibility.
• Allocate marketing budgets strategically, focusing on cost efficiency and measurable outcomes.
• Use data to assess market trends, competitor performance, and customer behavior to refine strategies.
• Work closely with General Managers and Regional Managers to align marketing initiatives with local market needs and business goals.
• Develop data-driven marketing strategies that integrate digital and traditional channels to achieve regional objectives.
• Prepare clear, concise performance reports for senior leadership, highlighting successes, challenges, and opportunities.
• Demonstrate strong initiative and accountability in achieving goals and meeting deadlines, with excellent problem-solving skills and a proactive approach to identifying opportunities.

• Recruit, hire, train, and coach residential electrical technicians to reach their full potential and support expansion goals.
• Manage daily operations across multiple brands, ensuring efficiency and alignment with company standards.
• Partner with dispatch teams to optimize scheduling and job assignments for maximum productivity.
• Set the tone for the department daily by bringing energy, motivation, and leadership.
• Implement and uphold performance standards, ensuring accountability and continuous improvement.
• Drive exceptional service quality and customer satisfaction across all brands.

Electrical Service Manager

Community Manager

• Identify, coordinate, and represent Davis at local community events.
• Build community visibility and strengthen relationships with schools, leagues, parent groups, and community organizations.
• Ensure Davis is present at the right events, with professional on-site representation and follow-through to capture engagement opportunities.

Community Engagement Specialist

Operations

• Lead and inspire a high-performing HVAC service team to deliver world-class results.
• Coach and develop technicians to provide top-notch service.
• Optimize operations—streamline scheduling, improve workflows, and boost efficiency.
• Champion customer satisfaction, serving as the key link between clients, field teams, and office staff.
• Drive performance metrics, identify growth opportunities, and celebrate wins.
• Stay ahead of industry trends and ensure your team is equipped with cutting-edge knowledge.

Service Operations Manager

• Manage fleet volume levels by coordinating with Operations Leadership, Fleet Leadership, and the Fleet Management Company to align with hiring and replacement needs while maintaining optimal utilization.
• Maintain accurate, real-time vehicle pipeline reporting, including status updates, delivery timelines, and supply chain issues.
• Ensure timely, cost-effective repairs and maintenance across the fleet.
• Oversee pre-rollout vehicle preparation to meet company specifications (graphics, shelving, telematics, etc.).
• Liaise with fleet partners to ensure quality and timely work; escalate issues promptly when deadlines or quality standards are not met.
• Take ownership of incident and accident management, ensuring compliance with protocols and coordination with insurance and repair partners.
• Provide regular and ad-hoc reporting on telematics data, overdue maintenance, recalls, and safety metrics.
• Ensure all vehicles are properly equipped with current tags, registrations, toll devices, and fuel cards.
• Manage driving lists, MVR reporting, insurance eligibility, and related data processing accurately and on time.
• Hold vendors accountable for substandard, defective, late, or non-compliant work and deliveries.
• Proactively source new vendor relationships and lead process improvement initiatives to enhance performance, efficiency, and cost savings.

Fleet Manager

Controller

• Full cycle accounting for the core operational functions of the accounting organization, including accounts payable, revenue and inventory accounting, accounts receivable and payroll
• Month-end, quarter-end and year-end close processes for accounting activities within assigned topical areas
• Establish relationships with the accounting leaders and key finance leaders and support the regional accounting teams to produce accurate, complete and timely financial statements
• Deliver process transformations and technology implementations such as procure-to-pay and inventory management systems that are highly automated, efficient, are in accordance with GAAP, and audit ready
• Ensure there are proper reconciliations and analyses of general ledger accounts
• Design and maintain internal controls and documentation to effectively manage financial risk
• Collaborate and build strong relationships with leaders of cross-functional corporate and regional teams to ensure efficient reporting processes
• Lead a geographically diverse team
• Support transformation which includes evaluating current accounting processes to achieve standardization and contributing to continuous process improvements by focusing on value-added activities and leveraging technology for increased efficiency and automation
• Coordinate with the external auditors to ensure successful engagement; provide all requested schedules, information and support as needed to support audit and tax preparation
• Actively mentor and develop team members to create an environment that encourages an openness to transformation

Vice President, Accounting – Group Controller

Human Resources

• Managing and delivering on the effectiveness and efficiency of the Company’s HR software applications, including their business adoption, administration, system maintenance, issue resolution, user training, automation, optimization and ultimately innovation.
• Providing subject matter expertise related to the HR application stack and processes, with a focus on being fact-based and metric driven in all aspects of back-office operations.
• Bringing a true “client service” and “entrepreneurial” mindset to building relationships with users and leadership, particularly field colleagues, whereby all parties can depend on the Enterprise Applications department for their HR software needs.
• Maintaining and improving HR software and support services to ensure reliable, scalable and sustainable customer and employee-focused operations, and efficiencies for the business.
• Working with Enterprise Applications department and capability leadership to execute the tasks identified for the HR applications and collaborate on determining the highest value activities that are aligned to the business strategy and delivered according to planned timeline and budget.
• Collaborating on and refining a HR M&A Playbook – working in conjunction with HR colleagues to support integration of new acquisitions onto HR system architecture.
• Staying current with the HR technology marketplace and collaborating on use cases for our investment in emerging technologies.
• Participating in our relationships with the strategic account managers and support teams at our HR software vendor partners.
• Working with internal cybersecurity leaders to build and execute cyber security goals related to the HR software environment.

General Manager

Marketing Manager

Marketing Manager

Electrical Service Manager

Community Engagement Specialist

Service Operations Manager

Fleet Manager

Vice President, Accounting – Group Controller

HRIS Manager