Aperio Philanthropy

Senior Director, Client Services

Aperio Philanthropy

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $120,000 - $135,000 per year

Job Level

Senior

About the role

  • The Senior Director, Client Services serves as a leader at Aperio, with responsibility for creating a sustainable pipeline of partnerships and delivering on promises to clients.
  • In collaboration with Aperio’s senior leadership team, the Senior Director optimizes the impact, health, vibrancy, and sustainability of Aperio’s client services through the full development of our team’s talent and potential.
  • Day-to-day, the Senior Director spends the majority of their time on direct client services, leading partnerships, contributing to work products, and guiding account teams.
  • In addition, the Senior Director serves as a leader and mentor to staff through the formal mentorship program and informal interactions.
  • The Senior Director manages a portfolio of relationships with prospective partners, serves as the face of Aperio externally, and proactively cultivates a personal thought-leadership role in our community and industry.
  • The Senior Director advances and operationalizes our core values and models an open, growth-orientation every day.

Requirements

  • 10+ years’ experience in relationship-based fundraising (major gifts, foundations, or corporate partnerships), including 5+ years’ experience focusing full-time on generating philanthropic revenue from a portfolio of individuals, foundations, and/or companies
  • Demonstrated ability to lead, manage, develop, and grow large and complex teams
  • Diverse nonprofit experience—including experience in organizations with $50 million+ in annual revenue—preferred
  • Demonstrated ability to efficiently manage a portfolio of relationships and grow revenue from that portfolio year-over-year
  • Experience soliciting $100,000+ gifts
  • Experience managing complex projects to successful completion
  • Outstanding organizational and time-management skills and ability
  • Ability to inspire and hold accountable diverse internal and external stakeholders
  • Experience partnering with volunteer and staff leadership on donor relationships and/or projects
  • Ability to analyze and interpret data and apply insights to strategy
  • Demonstrated ability to leverage metrics to improve the donor experience and fundraiser performance
  • Superb relationship management, interpersonal, and communication (written and oral) skills
  • Strong storytelling and public speaking skills
  • Strong understanding of technology systems pertinent to major gifts (Salesforce and Raiser’s Edge a plus)
  • Openness to the ever-changing, dynamic environment of a start-up company
  • Eagerness to learn new knowledge and skills
  • Ability to travel for assignments, as needed, up to 50% of time
Benefits
  • Paid time off (PTO) starting at 4 weeks per year, which includes 10 days of sick time and 10 days of vacation time
  • 10-18 holidays per year, including closure over the year-end holidays
  • Summer Fridays observed between the Friday before Memorial Day and the Friday before Labor Day
  • Medical, dental, and vision insurance
  • 401K with a nonelective company contribution of 3% of your compensation, regardless of whether you make employee contributions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
relationship-based fundraisingphilanthropic revenue generationproject managementdata analysismetrics leveragingdonor experience improvementstorytellingpublic speaking
Soft Skills
leadershipteam managementorganizational skillstime-management skillsinspirationaccountabilityinterpersonal skillscommunication skillsadaptabilityeagerness to learn