ANZ

S&S Banking Consultant

ANZ

part-time

Posted on:

Location Type: Office

Location: Mitchelton • Australia

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About the role

  • Deliver customer-obsessed service that drives customer satisfaction and first call resolution
  • Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels
  • Contributes to a team culture that is balanced across people, customer, risk, and performance

Requirements

  • Provide outstanding levels of sales and service supporting customers via Face-to-Face interaction and inbound & outbound calls with Everyday Banking enquiries
  • Support and educate customers on how to use our digital platforms for personal banking
  • Ensures compliance with all internal policies and procedures and external requirements, including legislative requirements
Benefits
  • Our team members' wellbeing is a top priority
  • a range of benefits and support resources so you can create a healthy work-life balance
  • tools that enable remote work to support flexible work arrangements whenever possible
  • opens a world of exceptional growth opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicecustomer satisfactionteam collaborationsales supportcommunicationproblem-solvingeducationcompliance