Customer Onboarding Manager
ANZ
full-time
Posted on:
Location Type: Office
Location: Bengaluru • India
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About the role
- Providing guidance and oversight to the New‑to‑Bank Customer Due Diligence team
- Conducting ongoing reviews of client KYC records across multiple jurisdictions
- Ensure quality and compliance by reviewing KYC files
- Liaise with clients and internal partners
- Maintain data integrity on the onboarding platform
- Support new staff through on‑the‑Job Training
Requirements
- Over 10 years of experience in the financial services industry
- Strong expertise in regulatory compliance, AML/KYC, and quality assurance
- More than 3 years of management experience in a production or operations environment
- Strong project management skills
- Extensive end‑to‑end knowledge of financial services operations
- Bachelor’s degree required (with a master’s degree or ACAMS/ICA/FINRA certifications preferred)
Benefits
- Access to health and wellbeing services
- Flexible working options including hybrid work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
regulatory complianceAMLKYCquality assuranceproject managementfinancial services operations
Soft Skills
guidanceoversightcommunicationtraining
Certifications
ACAMSICAFINRA