Banking Consultant / Personal Banker
ANZ
full-time
Posted on:
Location Type: Office
Location: Hobart • Australia
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About the role
- Helping customers to meet their end-to-end financial needs and goals across transaction activities
- Engaging in needs-based conversations and educating customers on financial solutions
- Delivering a high standard of customer service to ensure customer satisfaction and advocacy for ANZ
- Participating in and supporting bank programs and initiatives
- Taking responsibility to ‘know your customer’ from a risk perspective
Requirements
- Exceptional customer focus - retail experience is an advantage
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills
Benefits
- access to health and wellbeing services
- discounts on selected products and services from ANZ
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer focusadaptabilitymulti-taskingcollaborationcommunicationinterpersonal skills