Senior Banking Consultant
ANZ
full-time
Posted on:
Location Type: Office
Location: Gympie • Australia
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Job Level
About the role
- Deliver the desired customer experience by adopting a positive relationship-based, customer centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers
- Serve customers directly, having needs based conversations, including managing them through the associated property purchasing journey
- Provide support to more junior solutions and service staff for more complex customer needs
Requirements
- Prior experience in developing strong relationships in a customer focused role
- Significant experience in financial services, preferably within the retail banking sector
- Excellent communication and interpersonal skills
- Leadership and coaching capabilities
- Experience in being an influential user and promoter of technology
- Ability to multi-task, highly adaptable to change and ambiguity
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer centric approachrelationship buildingcommunication skillsinterpersonal skillsleadership capabilitiescoaching capabilitiesmulti-taskingadaptabilityinfluential userpromoter of technology