ANZ

Banking Consultant

ANZ

part-time

Posted on:

Location Type: Office

Location: Melbourne • Australia

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About the role

  • Help provide customers with a seamless banking experience
  • Meet each customer’s end-to-end financial needs and goals
  • Educate customers on available financial solutions, including digital options
  • Deliver high standards of customer service to ensure satisfaction
  • Act as a role model and peer coach in a collaborative team

Requirements

  • Exceptional customer focus - retail experience is an advantage
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
  • Ability to multi-task and highly adaptable to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills.
Benefits
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Applicant Tracking System Keywords

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Soft Skills
customer focusadaptabilitycollaborationcommunicationinterpersonal skillsmulti-taskingrole modelpeer coachingcustomer servicesatisfaction