Anteriad

Manager, Client Partnerships

Anteriad

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

SFDC

About the role

  • Internal and external client-facing resource available for Q and A on all details related to assigned accounts or campaigns. The ideal candidate will become the primary resource in this area for our customers, Sales Directors, and Operations team.
  • Creative strategic thinker that collaborates internally and with clients to create targeted efficient plans, execution, and insightful reporting.
  • Work in tandem with our India and US Operations teams to ensure Anteriad can offer true customer support and customer insights.
  • Identify and escalate situations requiring urgent attention. Situations requiring escalation could arise from both customer and internal inquiries at any stage of a potential, active, or completed campaign.
  • Become an expert in utilizing and understanding a variety of digital communication and project management platforms (including Salesforce, Qlik, and Anteriad’s proprietary tools)
  • Manage the day-to-day administration of all client programmatic projects – meeting deadlines, driving optimizations and recommendations based on reporting, change requests, etc.
  • Understand customer motivations and use that understanding to improve their service campaign over campaign and quarter over quarter.
  • Craft strategic solutions for our digital clients, including providing budget, targeting/audience recommendations, and creative options for client proposals
  • Utilize SFDC cases to track campaign status and offer pre-sales support activities.
  • Candidate will have the opportunity to train and mentor other members of the Customer Success Team in Programmatic best practices.

Requirements

  • Bachelor’s degree.
  • 3+ years of related experience in digital media or programmatic advertising (agency, publisher, DSPs, social, etc...)
  • Hands-on pre and post-sale experience with planning, executing, and upselling full funnel programmatic campaigns that include multiple different media elements (CTV, video, display, audio, social, etc...) to achieve client goals
  • Familiar with DSPs (DV360, The Trade Desk, StackAdapt, Amazon, etc...)
  • Love the thrill of securing incremental budgets
  • Be customer obsessed, proactive by nature, relish problem-solving, want the ability to think creatively and love the satisfaction of successful execution.
  • Be capable of working independently as well as collaboratively.
  • Be detailed oriented and have excellent verbal and written communications skills with the ability to send feedback to senior stakeholders on a regular basis.
  • Have the ability to multi-task and juggle priorities in a fast-paced working environment.
Benefits
  • Comprehensive medical (choice of 3 plans), dental and vision coverage
  • Company paid short-term disability, long term disability and life Insurance
  • Optional supplemental life, accident and critical illness insurance plans
  • 401K with company match
  • Flexible PTO and generous holiday schedule
  • Fully paid primary caregiver leave (12 weeks) & parental bonding leave (2 weeks)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
programmatic advertisingdigital mediacampaign managementbudget recommendationsaudience targetingpre-sales supportpost-sale experiencemedia planningexecution of campaignsoptimizations
Soft Skills
creative strategic thinkingcustomer obsessionproblem-solvingcollaborationattention to detailexcellent communicationindependencemulti-taskingproactivitymentoring
Certifications
Bachelor's degree