AnswerLab

User Researcher

• Design and execute quantitative research studies
• Lead or contribute to quantitative methods and analyses
• Demonstrate methodological fluency and decision-making
• Coordinate with panel and recruitment vendor partners
• Apply statistical techniques and utilize visualization tools
• Move beyond reporting data to strategic interpretation
• Frame findings in client decision terms
• Produce clear insights and deliverables
• Contribute to thought leadership
• Partner with qualitative researchers for integrated programs

Quantitative UX Researcher – Contractor

Manager

• Ensure high-caliber, consistent research delivery across all client touchpoints
• Provide in-the-moment and structured feedback to researchers throughout the project lifecycle to drive continuous improvement
• Set and uphold the standard for what exceptional research looks like, from kickoff to presentation
• Actively participate in hiring and selection of new research talent
• Partner with Customer Success Leads (CSLs) on scoping and proposal development and translate client needs into methodologically sound, compelling research
• Cultivate a culture grounded in AnswerLab's values: curiosity, courage, accountability, and care
• Drive adoption of new approaches and frameworks developed through AnswerLab's Research Innovation function, serving as a bridge between innovation and frontline delivery

Research Manager

• Design and execute quantitative research studies that address complex user experience questions
• Lead or contribute to a wide range of quantitative methods and analyses
• Demonstrate genuine methodological fluency
• Coordinate with panel and recruitment vendor partners on sample design
• Program and QA surveys using a programming platform
• Apply descriptive, inferential, and multivariate statistical techniques appropriately
• Move beyond reporting what the data shows to interpreting what it means for product and experience strategy
• Communicate insights clearly to a range of audiences
• Produce strong data visualizations and well-structured deliverables
• Mentor colleagues at more junior levels