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Client Services Manager

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full-time

Posted on:

Location Type: Hybrid

Location: Sao Paulo • Brazil

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About the role

  • Develop and oversee clients' strategic communication plans (PR, Influencer Marketing, Social Media, Inbound, Events).
  • Ensure client satisfaction.
  • Evaluate project completion.
  • Monitor the management of all assigned accounts.
  • Lead and manage specialist teams.
  • Follow up on client requests.

Requirements

  • Extensive experience at a full-service communication agency.
  • Fluent in English.
  • Spanish is desirable.
  • Degree in Communication, Marketing, or a related field.
  • Knowledge of 360° communication strategies (essential) — Social Media, Influencer Marketing, Events, PR.
  • Experience managing public relations strategies.
  • Client service and account management experience.
  • Team management experience.
  • Experience with corporate-tech brands.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic communicationpublic relationsinfluencer marketingsocial mediaevent managementclient serviceaccount management360° communication strategies
Soft Skills
client satisfactionteam managementleadershipcommunication
Certifications
degree in Communicationdegree in Marketing