Analyst

• ANM seeks a MIS Analyst to join our exceptional team. Who We Are: ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise networking, data center & cloud, collaboration, security, audiovisual, and Salesforce.
• Act as a Business Relationship Manager (BRM) for all ANM Departments; manage Salesforce Administration and Optimization within Sales Cloud
• Support NetSuite configuration (e.g., field creation, saved searches) and assist with Expensify, StrataVAR, ChurnZero, Microsoft Platform
• Manage and prioritize support queues, directing tickets to appropriate team resources and escalating to architects when technical expertise is required
• Assist with new hire setup, permissions, and resource record configuration
• Create and maintain documentation, training materials, and process guides
• Collaborate with developers and architects to follow through on technical designs
• Contribute to Power BI dashboards and analytics initiatives
• Required education, technical skills, and/or experience: strong understanding of Salesforce (admin and light dev), Sales Cloud; experience with NetSuite, Expensify; cross-functional awareness; multi-platform configuration; excellent communication; ownership; willingness to learn; 3-5 years MIS
• Travel may be required; must have reliable transportation and valid driver\'s license and motor vehicle insurance
• ANM is an equal-opportunity employer. All aspects of employment are merit-based.