ANIXE

Customer Success Manager

• Own the end-to-end client lifecycle - from onboarding and adoption to value realisation, expansion, and renewal.
• Be the primary point of contact and the client’s advocate inside ANIXE.
• Lead implementations, configure applications, and run client trainings to achieve time-to-value targets.
• Map client goals to product capabilities, create success plans, and monitor usage/health.
• Validate data and configuration, coordinate fixes, and prevent regressions.
• Prioritize and track client requests, communicate timelines and progress proactively.
• Collect feedback and turn requests into clear product requirements and improvements.
• Share release notes, new features, and best practices; prepare simple how-to materials.
• Spot upsell/cross-sell potential and collaborate with Sales on business cases.
• Run regular QBRs/MBRs, share performance dashboards, risks, and next-step plans.

Client Engagement Manager

QA Engineer

• Perform daily quality checks on large sets of hotel data
• Search for missing or outdated information online and update the database
• Detect patterns and suggest ways to automate repetitive tasks
• Collaborate with the development team — report bugs, suggest improvements, and test data-related fixes
• Experiment with simple automation tools or AI assistants to make your work more efficient
• Be a data detective – solving mysteries behind every missing or inconsistent hotel record
• Weekly reports on issues and/or progress

Client Engagement Manager

Data Quality Assurance Specialist