Angle Finance

Administration

• Oversee the administration and maintenance of the Workday system, ensuring system availability, performance, and security.
• Maintain system documentation, including business processes, configurations, and integrations.
• Collaborate with key stakeholders, including HR, Payroll, Finance, and IT, to understand business requirements and identify opportunities to improve Workday functionalities.
• Develop and maintain reports and dashboards within Workday, providing relevant and timely HR, payroll, and financial insights to stakeholders.
• Provide end-user support, guidance, and training on Workday functionalities, modules, and self-service features.
• Create and maintain user documentation, training materials, and FAQs to facilitate system adoption and proficiency.
• Collaborate with HR and IT teams to conduct system testing, manage user acceptance testing (UAT), and implement change management strategies for Workday system updates.

Workday Administrator

Collections

• Leading, coaching and developing a high-performing Collections team
• Driving team performance, maximising recoveries and minimising losses
• Setting clear expectations and holding the team accountable to agreed standards, KPIs and behaviours
• Working with the Head of Collections and Collections & Recoveries Manager to implement strategies aligned to business goals
• Acting as the first point of contact for team escalations, complex matters and business queries
• Identifying capability gaps and delivering practical training, coaching and support
• Conducting regular QA, account and activity reviews to ensure quality, compliance and consistency
• Using data, reporting and performance insights to identify trends, risks and improvement opportunities
• Supporting change, transformation and continuous improvement across Collections
• Building a team culture focused on performance, accountability, quality and development

Workday Administrator

Team Leader – Collections