ANDRITZ

Sales Support Specialist

ANDRITZ

full-time

Posted on:

Location Type: Office

Location: Acworth • United States

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About the role

  • Order Management: Enter and maintain sales orders, validate customer PO details, monitor order status, and manage changes or exceptions.
  • Purchasing Support: Create and track purchase orders, confirm pricing and lead times, and resolve discrepancies with suppliers.
  • Logistics & Shipping: Coordinate freight, shipments, and delivery documentation to meet on-time delivery requirements.
  • Invoicing: Generate accurate invoices, resolve billing holds, and support Finance on discrepancies or customer inquiries.
  • Forecasting & Reporting: Maintain order backlog, shipment forecasts, and basic performance reports using Excel/PivotTables.
  • Cross-Functional Communication: Serve as a central point of contact between Sales, Service, Operations, and Finance to ensure smooth O2C flow.

Requirements

  • 5+ years of Sales Support, Customer Service Operations, or similar back-office experience.
  • Proven ability to multitask, prioritize workload, and manage time efficiently in a fast-paced environment.
  • Excellent attention to detail, organization, and follow-through.
  • Strong communication skills and ability to coordinate across teams.
Benefits
  • Health insurance
  • 401(k) matching
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order managementsales order entrypurchase order trackinginvoice generationforecastingreportingExcelPivotTables
Soft Skills
multitaskingtime managementattention to detailorganizationcommunicationcross-functional coordination