AND Global Pte. Ltd.,

Support Engineer

• Offer solutions to recurring technical problems to improve system stability and performance.
• Monitor and track support cases, ensuring timely responses and resolutions.
• Work with QA teams to test fixes and deploy software updates.
• Analyze, troubleshoot, and debug software problems in a timely and efficient manner.
• Collaborate with the development team to identify root causes and implement fixes for identified issues.
• Create documentations periodically, and build library; Mindset to automate where possible;