Ancora Education

Senior Director – Admissions

Ancora Education

full-time

Posted on:

Location Type: Office

Location: Raleigh • North Carolina • United States

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Salary

💰 $90,000 - $100,000 per year

Job Level

Senior

About the role

  • Support online campus efforts to effectively deliver quality customer service to prospective students.
  • Assist Directors of Admissions in the process of hiring, training, and managing admissions staff.
  • Follow all company, state, accreditor, and US DOE accreditation compliance regulations, processes, and policies.
  • Provide tactical guidance, assistance, and leadership to ensure new student satisfaction during the admissions process.
  • Ensure accuracy and timeliness of all paperwork and reports.
  • Randomly audit enrollment files to ensure accountability/accuracy of documents.
  • Collaboratively participate in employee performance evaluations and scheduled performance reviews.
  • Ensures that objectives, goals, plans, budgets, policies, practices and actions produce desired Admissions results, consistent with the overall mission and strategic plan for the department.
  • Develops and executes both short-term and long-term Admissions strategies in the department to ensure the Company’s growth and profitability objectives are met.
  • Establishes and maintains an effective system of communication throughout the department.
  • Ensure that policies and decisions are properly executed at all levels.
  • Ensures that Director of Admissions carry out supervisory responsibilities which include the following: planning, assigning, and directing work of subordinates; appraising their performances; rewarding and disciplining associates; addressing complaints and resolving problems.
  • Ensure that Directors of Admissions are properly trained to handle all responsibilities for their location.
  • Ensures that morale of all Admissions personnel in the region is positive and provides for a viable organization in order to meet its commitments.
  • Provides personal leadership that encourages associate productivity and responsiveness to the needs of the department.

Requirements

  • Bachelor’s degree in business, marketing, or a related field preferred
  • Minimum of 5 years’ experience successfully managing admissions teams
  • Excellent people management skills with demonstrated ability to inspire and motivate employees
  • Superior written and verbal communication skills
  • Strong MS Word, Excel, PowerPoint, and Outlook skills
  • Verifiable ability to work in fast-paced environment; willingness to have a flexible work and travel schedule
  • Master’s degree in business, marketing, or a related field preferred (preferred)
  • 8 years of management experience with career schools and admissions teams (preferred)
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
people managementadmissions managementperformance evaluationstrategic planningcompliance regulationsauditingreport accuracycustomer service
Soft Skills
leadershipcommunicationmotivationteam collaborationproblem-solvingflexibilityemployee engagement
Certifications
Bachelor’s degreeMaster’s degree