About the role
- Support USCIS in streamlining and improving business operations and information technology investments.
- Facilitate cross-functional collaboration among USCIS offices and external agencies.
- Implement Agile methodologies.
- Support data-driven decision-making.
- Execute program/project management support.
- Provide strategic communications and change management.
Requirements
- Bachelor’s degree in Communications, Public Relations or related field.
- Minimum of 7 years of experience developing and executing strategies for federal programs.
- Prosci Change Management Certification or similar professional certification preferred.
- Demonstrated expertise in executive-level communications, messaging frameworks, and stakeholder engagement.
- Experience supporting organizational change management initiatives.
- Strong writing, editing, and presentation skills tailored for diverse audiences.
- Ability to coordinate across functional teams to ensure clear, consistent messaging.
- competitive compensation
- bonuses
- employer-paid health care
- training and development funds
- 401k match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Agile methodologiesprogram managementproject managementdata-driven decision-makingstrategic communicationschange management
Soft skills
cross-functional collaborationexecutive-level communicationsmessaging frameworksstakeholder engagementwriting skillsediting skillspresentation skillscoordinationclear messagingconsistent messaging
Certifications
Bachelor’s degreeProsci Change Management Certification