Communications & Marketing Coordinator
Meridian International Center
CloudWordPress
Unified Communications Engineer
Leidos
full-time
Posted on:
Location Type: Hybrid
Location: District of Columbia, Maryland, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $89,700 - $162,150 per year
Job Level
Mid-LevelSenior
Tech Stack
UnityVMware
About the role
- Provide ongoing engineering support for the customer’s Unified Communications and Collaborations (UCC) solution
- Support the planning and refresh of government-furnished UCC assets based on the customer’s standard refresh cycle
- Conduct UCC Engineering Planning
- Develop and deliver recommendations for improving the current UCC architecture and technology solutions
- Develop and deliver a product roadmap for the UCC solution
- Conduct UCC Engineering Design and Implementation
- Support the deployment, management, communication, and reporting on activities related to government-furnished UCC technology refresh equipment
- Provide UCC Tier 3 support in coordination with the Service Desk
- Deliver root cause analysis document for each Severity 1 incident
Requirements
- Bachelor’s degree or equivalent
- Six (6) years of general experience
- Must be a US Citizen and have the ability to obtain a Public Trust level 4 clearance
- Experience with Cisco Unified Communication Call Manager and Session Manager, Cisco Unity Connection, Cisco Emergency Responder, Cisco Webex and Control Hub, Cisco Expressways, and Cisco Prime Collaboration Deployment
- Experience with Microsoft Teams Phone System, Direct Routing, and Microsoft Teams Rooms
- Experience with VMware products including Esxi, vCenter, and vSphere
- Experience with Cisco Telepresence products including Suite
- Understanding of various communication platforms
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Unified CommunicationsUCC Engineering PlanningUCC ArchitectureUCC Engineering DesignCisco Unified Communication Call ManagerCisco Unity ConnectionCisco Emergency ResponderCisco WebexMicrosoft Teams Phone SystemVMware
Soft skills
communicationproblem-solvingroot cause analysiscollaborationplanning
Certifications
Bachelor's degreePublic Trust level 4 clearance
