Client Success Operations Specialist
Amy Cell Talent
full-time
Posted on:
Location Type: Hybrid
Location: Troy • Missouri • United States
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About the role
- support the COO in advancing operational priorities across Client Services and HR
- provide structure and follow-through on cross-functional initiatives
- track project status, identify blockers, and help drive initiatives to completion
- support strategic planning cycles and internal operating rhythms
- facilitate meetings to ensure clarity, decisions, and actionable next steps
- capture and monitor key business metrics such as utilization, profitability, invoicing, and capacity planning
- maintain and refine internal processes to improve consistency and efficiency
- manage and support calendar and capacity strategy for Client Services
- contribute to company-wide events and initiatives
Requirements
- organized self-starter with strong follow-through
- solution-oriented
- excellent verbal and written communication skills
- well versed in Microsoft Suite
- knowledge of EOS operating model is a bonus
- interest in technology or Atlassian & Superhuman Suites preferred
Benefits
- great compensation
- benefits
- PTO
- medical
- dental
- vision
- 401K
- tuition assistance
- paid holidays
- paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizedself-starterstrong follow-throughsolution-orientedexcellent verbal communicationexcellent written communication