Amy Cell Talent

Operations

• Support the COO in advancing operational priorities across Client Services and HR
• Provide structure and follow-through on cross-functional initiatives
• Track project status, identify blockers, and help drive initiatives to completion
• Support strategic planning cycles and internal operating rhythms
• Facilitate meetings to ensure clarity, decisions, and actionable next steps
• Capture and monitor key business metrics such as utilization, profitability, invoicing, and capacity planning
• Maintain and refine internal processes to improve consistency and efficiency
• Manage and support calendar and capacity strategy for Client Services
• Contribute to company-wide events and initiatives

Operations Specialist

Customer Success Manager

• support the COO in advancing operational priorities across Client Services and HR
• provide structure and follow-through on cross-functional initiatives
• track project status, identify blockers, and help drive initiatives to completion
• support strategic planning cycles and internal operating rhythms
• facilitate meetings to ensure clarity, decisions, and actionable next steps
• capture and monitor key business metrics such as utilization, profitability, invoicing, and capacity planning
• maintain and refine internal processes to improve consistency and efficiency
• manage and support calendar and capacity strategy for Client Services
• contribute to company-wide events and initiatives

Operations Specialist

Client Success Operations Specialist