Amy Cell Talent

Consultant

• Lead engagements end-to-end, from discovery and requirements through configuration, migration, deployment, adoption, and post-go-live support.
• Listen carefully and surface the real problem behind the stated one; analyze processes, systems, and workflows; design tailored IFS solutions that align with customer goals.
• Translate complex technical and operational concepts into clear recommendations for executive, technical, and end-user audiences.
• Lead IFS Apps 10 to IFS Cloud upgrade engagements end-to-end, including version-gap analysis, scoping and estimation, build, data migration, cutover, and hypercare.
• Decide which customizations to retire, re-platform, or rebuild, reducing technical debt as part of the upgrade.
• Architect solutions across the customer's IFS domains: MRO and asset management, manufacturing, supply chain, finance, and projects.
• Embed ITAR, DFARS, and security and compliance requirements into the upgrade architecture, access model, and deployment approach.
• Coordinate customer’s internal teams, third-party technology and service vendors, and IFS Customer Success into a single delivery plan.
• Own delivery performance across multiple engagements against scope, schedule, budget, quality, and margin; manage risks, dependencies, and stakeholder expectations proactively.
• Lead and mentor consultants and technical specialists, guiding them through high-stakes delivery.
• Lead workshops, design sessions, executive readouts, and change management activities that keep the work moving.
• Advise the customer's CIO and steering committee on status, risk, and the decisions that protect outcomes.
• Make the hard calls — staffing changes, scope conversations, escalations — when they protect customer outcomes and Oxalis's interests.
• Partner with Customer Growth and Sales during pre-sales: discovery, solution shaping, estimates, and proposals; bring empathy and curiosity to uncover what truly matters to a buyer.
• Carry a sales-attribution target by expanding the value Oxalis delivers to existing customers and helping win new IFS opportunities.
• Represent Oxalis with credibility and confidence in customer and prospect conversations.
• Improve Oxalis's IFS tools, templates, and delivery methodologies; leave the practice better than you found it.
• Establish and grow the IFS capabilities as a practice area within Oxalis.

Senior Principal Consultant, IFS Practice Lead

Implementation Specialist

• Partner with clients to gather, understand, and document deployment and implementation requirements, ensuring successful project outcomes.
• Develop and manage implementation plans, timelines, and project schedules while maintaining clear communication with clients throughout the process.
• Configure, test, troubleshoot, and validate software solutions to support successful deployments and system functionality.
• Deliver client training and ongoing support to promote effective adoption and use of the software platform.
• Perform User Acceptance Testing (UAT) and Quality Assurance (QA) reviews on implementation deliverables to ensure accuracy and consistency.
• Create and maintain implementation documentation, processes, and best practices to support standardized delivery for future clients.
• Continuously evaluate implementation workflows and identify opportunities to improve efficiency, scalability, and the client experience.
• Collaborate cross-functionally with implementation, support, and development teams to identify and resolve deployment-related issues.
• Provide feedback to the software development team regarding product functionality, usability, and enhancement opportunities based on client and implementation experience.
• Stay informed on emerging technologies, SaaS implementation best practices, and higher education industry trends to support ongoing innovation and client success.

Sales

• Lead all aspects of the retail sales function, including national and regional accounts, distributor relationships, and direct retail customers.
• Develop and execute a comprehensive retail growth strategy, aligned with company goals and brand priorities.
• Manage existing retail relationships with major retailers, ensuring consistent communication, high service levels, and alignment with promotional calendars.
• Prospect and secure new retail partnerships across grocery, club, and specialty channels.
• Oversee pricing, promotions, and contract negotiation in collaboration with leadership.
• Work cross-functionally with operations, marketing, R&D, and logistics to ensure successful product launches and ongoing execution.
• Lead, mentor, and develop retail sales staff; oversee the daily activities of the merchandiser and future team members.
• Prepare and present sales reports, forecasts, and performance metrics to senior leadership.
• Monitor and analyze market trends, seasonal trends, customer feedback, and consumer purchasing data to influence key business decisions, including SKU rationalization.
• Represent the company at customer meetings, trade shows, and industry events.

Director of Retail Sales

Solutions Engineer

• Partner with Sales to qualify opportunities, understand customer challenges, and shape solution strategies aligned to business outcomes.
• Lead discovery sessions focused on workflows, operating models, and tooling across IT, engineering, and business teams.
• Design and deliver tailored demonstrations and solution narratives across Atlassian platforms (Jira, Confluence, Jira Service Management, etc.).
• Translate customer needs into scalable solution architectures spanning Agile delivery, ITSM, and enterprise work management.
• Articulate the value of modern ways of working: connecting portfolio management, DevOps, and service management into a cohesive story.
• Provide technical validation and guidance throughout the sales cycle, ensuring solutions are feasible, scalable, and aligned to best practices.
• Collaborate closely with delivery teams to ensure continuity from presales to implementation.
• Contribute to RFP/RFI responses with clear, structured solution approaches and supporting technical detail.
• Stay current on Atlassian capabilities, marketplace ecosystem, and evolving trends in work management and service delivery.

• Advise customers on ITSM, ESM, Agile, PPM, and DevSecOps operating models, identifying pain points, crafting future-state processes, and aligning solutions to business goals.
• Design and implement tailored solutions that integrate seamlessly into customers’ existing environments, ensuring scalability, security, and efficiency.
• Assess business workflows, identify gaps, and recommend improvements that enhance productivity and compliance.
• Drive measurable business outcomes, ensuring solutions deliver value beyond implementation.
• Communicate effectively with executive leaders, technical teams, and end users, translating complex technical concepts into actionable insights.
• Lead training sessions, develop user adoption strategies, and ensure seamless transitions for new tools and processes.
• Engage in the full solution lifecycle—from initial discovery and requirements gathering to configuration, deployment, and ongoing optimization.
• Partner with sales and account teams to identify opportunities for additional services, expanding the impact of Oxalis’ solutions.

Senior Solutions Consultant

Accounting Manager

• Own the full billing and collections cycle: reviewing and approving time, client invoicing, payment posting, monitoring outstanding balances, and speaking to customers to collect payment.
• Manage the full expense and accounts payable cycle: onboarding vendors, accounting for spend and scheduling payments.
• Support the maintenance of GAAP‑compliant books.
• Serve as a financial problem-solver for experts, clients, and internal team members, helping resolve billing, contract, payment, and process-related questions with clarity and good judgment.
• Take a thoughtful but persistent approach to collections, helping improve cash flow while protecting important client relationships.
• Supporting ad-hoc requests by experts and clients, such as amending contracts with clients.
• Partner with the CFO and leadership team to improve financial systems, workflows, and reporting, replacing manual processes with scalable, accurate, and efficient solutions.