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Product Manager

• The role of the Product Owner is pivotal in ensuring the Business Stakeholders’ needs are communicated and priority is represented by the Development Team so that AMPS is delivering value in an Agile environment that supports organizational goals and objectives.
• Be the face of the Products they represent, taking ownership and gaining SME status
• Elicit and understand business processes, workflows, and needs to guide the Product forward with innovation and purpose
• Own the day-to-day requirement and prioritization decisions and provide continuous business guidance for the delivery teams
• Build product backlog, establish Product Roadmap for tools and systems in the P&L
• Be able to work independently and with a geographically distributed team
• Collaborate with cross-departmental teams to define project Priority and Business Value
• Support the AMPS A–Z Process designed to promote reliability and consistency in value generation and provide the mechanism for how the Business interacts with Engineering
• Document Business requirements, process workflows, and appropriate use cases to facilitate high-quality software development
• Participate in Agile Scrum ceremonies
• Create Epics that clearly outline Business requirements using established templates to include all documentation required to clearly articulate the details of the project
• Assign Initial Priority, Project Sizing and Business Value
• Support Triage of production bugs, as needed
• Participate in Refinement Sessions, story creation and assist with test case generation/testing strategy when required
• Approve Technical Solution and assign final project priority.
• Define the Sprint Goal
• Work collaboratively with Scrum Team to assign Stories to Sprints.
• Support Development and QA/Regression efforts
• Owns UAT to include Kick-off meeting, Demos, and UAT Sign-off completion
• Support Code Releases
• Communicate work progress at Sprint Start, UAT Start, and Production Completion

Product Owner

Business Development Rep

• Research and identify target accounts across health plans and TPAs.
• Build targeted prospect lists and map relevant buyers, influencers, and referral paths within each account.
• Execute thoughtful outbound outreach through email, phone, LinkedIn, events, referrals, and warm introductions.
• Create first meetings with qualified prospects and help determine whether there is a real business problem worth advancing.
• Use clear messaging to introduce AMPS ClaimInsight, including our pre-pay payment integrity solution, high dollar bill review, and Out of Network pricing capabilities, at a high level.
• Document activity, account research, contact history, next steps, and qualification notes in the CRM.
• Partner with senior sales leadership to prepare for discovery meetings and ensure clean handoff of qualified opportunities.
• Test and improve outreach sequences, messaging, target account lists, and lead development playbooks.

Business Development Representative

Support Engineer

• Perform retrospective analytical reviews of inpatient and professional claims to evaluate coding accuracy, billing integrity, and reimbursement outcomes.
• Analyze complex coding scenarios using ICD-10-CM/PCS, CPT, HCPCS, DRG, APC, and payer-specific guidelines.
• Validate clinical documentation supports assigned codes, modifiers, and levels of service.
• Identify patterns of coding errors, under-coding, over-coding, or potential compliance risks.
• Conduct internal audits of medical coding, clinical documentation, and claim submissions to ensure compliance with CMS, OIG, commercial payer, and internal policies.
• Prepare audit findings, summaries, and recommendations for education or corrective action.
• Assist in developing and refining audit tools, workflows, and tracking processes.
• Collaborate with coding teams, clinical staff, and billing departments to clarify documentation and coding issues.
• Analyze datasets of claim activity to identify trends, anomalies, and areas for improvement.
• Prepare clear and concise reports for summarizing findings, root-cause analysis, and recommended interventions.
• Support the development of dashboards or monitoring tools to track coding accuracy and audit outcomes.
• Stay current with changes in coding guidelines, regulatory updates, and payer billing policies.
• Ensure claims adhere to federal/state regulations, payer contracts, and organizational standards.
• Support quality improvement initiatives focused on documentation, coding, and reimbursement accuracy.
• Partner with coding, revenue cycle, clinical, and recovery teams to resolve coding or billing discrepancies.
• Provide education to staff on audit findings, coding best practices, and documentation requirements.
• Participate in meetings and workgroups related to coding quality, documentation integrity, and compliance.

Product Owner

Business Development Representative

Recovery Support Analyst