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Sales

• Selling AMPS products/services to employers through Brokers/Consultants
• Meeting or exceeding annual sales production target as directed by VP of Sales
• Creating, maintaining, and managing individual sales plan as directed by the VP of Sales

Regional Vice President of Sales

Product Manager

• Ensure Business Stakeholders’ needs are communicated
• Take ownership and gain SME status
• Elicit and understand business processes to guide the Product
• Own day-to-day requirement and prioritization decisions
• Build product backlog and establish Product Roadmap
• Collaborate with cross-departmental teams to define project priority
• Support established Engineering workflows
• Document Business requirements and use cases
• Participate in Agile Scrum ceremonies
• Create Epics outlining Business requirements
• Support Triage of production bugs
• Approve technical solutions and assign project priority
• Define the Sprint Goal
• Support Development and QA/Regression efforts
• Own UAT to include Kick-off meeting and Sign-off completion
• Communicate work progress to the Product Team

Product Owner

Operations

• Identify client needs, anticipate potential issues, and proactively address concerns to maintain strong client relationships.
• Act as a primary operations contact for clients by providing clear, concise, and timely communication.
• Create and deliver client-facing presentations that are clear, concise, and visually compelling.
• Monitor claims dashboards and operational metrics to identify trends, risks, and improvement opportunities.
• Support quality, accuracy, and turnaround time standards across operations workflows.
• Initiate and manage internal projects that support the company’s goals.
• Monitor, prioritize, and appropriately escalate operations-related tickets.
• Design and document workflows to illustrate end-to-end operational and system processes.
• Analyze provider contracts and perform quality checks related to system setup and configuration.
• Demonstrate strong communication and presentation skills, especially regarding presentation and influence for internal and external audiences.
• Collaborate effectively with operations teammates and cross-functional partners to support company culture and objectives.
• Maintain a positive, professional attitude in all internal and external interactions.
• Ensure strict compliance with HIPAA and all applicable regulatory requirements.

Operations Analyst

Manager

• Support the expansion and ongoing maintenance of the Medical Policy Content Library in alignment with industry standards and regulatory updates
• Translate industry references, clinical guidelines, and regulatory directives into clear, accurate AMPS medical policies
• Serve as the primary point of contact for the Global Research Team, providing ongoing support, direction, and feedback related to medical policy development
• Provide training, coaching, and mentoring to the Global Research Team to ensure consistent quality and performance
• Participate in and support User Acceptance Testing (UAT), including the development of test scenarios to validate new and updated policies prior to production release
• Oversee the Client Inquiry process to ensure responses are accurate, concise, and delivered in a timely manner
• Conduct data analysis to identify billing trends and patterns that may inform new policy development or highlight potential risks to existing policies
• Identify opportunities for system enhancements that support policy expansion, accuracy, and efficiency
• Support continuous process improvement initiatives to promote accuracy, consistency, and repeatable outcomes
• Build and maintain trust-based, professional relationships with internal stakeholders and, when required, external business partners
• Apply project management principles to initiate, develop, and manage medical payment policies
• Proactively contribute expertise and insights to add value to departmental and client initiatives.

Research Manager

• Lead the AMPS PriceDynamics Operations team
• Ensure appropriate system configurations and manage ongoing operational performance
• Oversee claims processing workflows, vendor management, client setup, client onboarding, and contract configuration
• Partner cross-functionally to improve operational efficiency
• Initiate and manage internal projects that support the company’s goals
• Maintain a positive professional attitude

Operations Manager

Attorney

• Support the Legal Department by managing claim negotiations, appeals, and related legal documentation.
• Play a critical part in resolving claims efficiently and ensuring compliance with applicable plan provisions, contracts, and regulations.
• Serve as a key liaison between internal teams and external stakeholders.
• Utilize strong negotiation, communication, and analytical skills to achieve timely and effective resolutions.

Regional Vice President of Sales

Product Owner

Operations Analyst

Research Manager

Operations Manager

Legal Negotiator