Asset Manager, Dutch-speaking
Ampowr
full-time
Posted on:
Location Type: Hybrid
Location: Utrecht • Netherlands
Visit company websiteExplore more
Tech Stack
About the role
- Act as Primary Customer Liaison: Serve as the first point of contact and ultimate accountability owner for installed-base customers, fostering strong, long-term operational relationships.
- Manage Escalations: Act as the first line of defense and primary contact for the customer during operational escalations, ensuring swift and transparent resolution.
- Contract & SLA Management: Ensure all service and maintenance agreements are actively in place. Manage contract amendments, renewals, and meticulous evaluation of technical performance against contractual KPIs, Service Level Agreements (SLAs), and revenue models.
- Ensure Asset Integrity: Maintain overall responsibility for the technical integrity and health of all asset components, including BESS, Power Conversion Systems (PCS), Battery Management Units (BMUs), HVAC, and filtration systems.
- Own the Maintenance Program: Develop, implement, and oversee a comprehensive maintenance program, including Standard Operating Procedures (SOPs), work instructions, and proactive asset replacement planning.
- Ensure Regulatory Compliance: Guarantee the safe, reliable, and compliant performance of all assets in strict accordance with relevant laws, industry regulations, safety standards, certification requirements, and local permits.
Requirements
- 5+ years of experience in technical asset management, operations, or a highly relevant engineering/commercial role—preferably within energy storage (BESS), renewables, or critical infrastructure.
- Full professional proficiency in both Dutch and English (spoken and written).
- Customer-Centric Mindset: Strong background in customer-facing roles with a proven ability to manage expectations, handle escalations gracefully, and communicate complex technical issues to commercial stakeholders.
- Contractual Acumen: Experience managing SLAs, O&M contracts, and navigating contract amendments.
- Technical Aptitude: Familiarity with the technical components of energy systems and the ability to confidently lead root cause analyses and reliability investigations.
Benefits
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical asset managementoperations managementcontract managementSLA managementroot cause analysisreliability investigationmaintenance program developmentStandard Operating Procedures (SOPs)technical performance evaluationasset replacement planning
Soft Skills
customer-centric mindsetcommunication skillsescalation managementrelationship buildingexpectation managementproblem-solvinginterpersonal skillsleadershiporganizational skillsbilingual proficiency