Amplify

Onboarding Operations Coordinator – Contractor

Amplify

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $16 - $32 per hour

About the role

  • Serve as the primary point of contact for onboarding-related inquiries from new hires and managers
  • Monitor and manage the team inbox and shared intake channels
  • Triage requests and issues, resolving where possible and escalating appropriately to Director of Onboarding and Employee Readiness or Onboarding Operations Manager
  • Ensure timely, clear, and empathetic communication with impacted employees and managers
  • Coordinate logistics for onboarding experiences such as: Welcome & Connection sessions, Orientation scheduling and invites, Virtual meeting setup and coordination
  • Support smooth execution of experience touchpoints
  • Manage weekly compliance training audit for New Hires and Contingent Workers
  • Support operational exceptions (e.g., equipment delays, access issues)
  • Partner with IT, HR Ops, and Onboarding Operations to resolve issues quickly
  • Track recurring issues and flag patterns for improvement
  • Protect the employee experience during disruptions
  • Follow established operational processes and standards
  • Maintain accurate records of issues, resolutions, and trends
  • Support documentation updates to improve clarity and consistency

Requirements

  • Bachelor’s Degree or equivalent work experience
  • Proficiency with the Google Suite of products (Sheets, Docs, Mail, Calendar)
  • Advanced proficiency in Google Sheets, including pivot tables, basic formulas, and data analysis
  • Highly organized with the ability to balance multiple tasks while managing work time efficiently
  • Excellent written and verbal communication skills
  • Up to 1 year of experience in the Human Resources or related field
  • Experience with Workday as an HR Platform
  • Experience with Smartsheet as a project management tool
  • Strong attention to detail
Benefits
  • Health insurance
  • Retirement plans
  • Flexible work arrangements
  • Professional development
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Google SuiteGoogle Sheetsdata analysispivot tablesformulasWorkdaySmartsheet
Soft Skills
organizational skillscommunication skillsattention to detailproblem-solvingtime managementempathy
Certifications
Bachelor’s Degree