Amplify

Data Coordinator, Customer Experience

Amplify

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $69,000 - $79,000 per year

About the role

  • Accurately input and update data in databases, spreadsheets, and other data repositories.
  • Regularly audit and verify the integrity of data to ensure accuracy and consistency.
  • Resolve any discrepancies or errors in the data and take corrective actions.
  • Communicate project timelines and updates to various stakeholders.
  • Coordinate, organize, and prioritize multiple tasks/priorities in a fast-paced environment during benchmark periods.
  • Implement and enforce data quality standards and protocols.
  • Ensure data accuracy, integrity, and accessibility across all organizational systems.
  • Analyze datasets to identify trends, insights, and opportunities for operational improvement.
  • Collaborate with relevant stakeholders to improve data quality processes.
  • Conduct regular data analysis to identify trends, opportunities, and areas for operational improvement.
  • Work closely with other teams, such as Business Systems, Product Data Integrity, IT, Human Resources, etc. to understand data requirements and ensure data consistency.
  • Generate and distribute routine reports based on established schedules.
  • Assist in the development of custom reports for special projects across CX.
  • Create automated reporting processes where possible to streamline data delivery to stakeholders and increase efficiency.
  • Create and maintain comprehensive documentation related to data entry procedures and standards.
  • Train new staff on data entry procedures and best practices to ensure accurate and efficient data entry.
  • Implement and adhere to data security and privacy policies to ensure the protection of sensitive information.

Requirements

  • Bachelor's degree in a relevant field (e.g., information management, business, computer science) or equivalent work experience
  • Proven experience in data entry and data management roles
  • Strong proficiency in data entry software and database systems
  • Excellent attention to detail and accuracy in data handling
  • Effective communication skills and the ability to work collaboratively in a team environment
  • Understanding of data security and privacy best practices
  • Proficiency in Google Workspace and Microsoft Office Suite
  • Developing data models and algorithms
  • Ability to learn and adopt new tools and methods for data collection and reporting
Benefits
  • 401(k) plan
  • competitive health insurance and mental health options
  • basic life insurance
  • paid time off
  • parental leave
  • access to best-in-class development programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrydata managementdata analysisdata quality standardsdata modelsalgorithmsautomated reportingdata integritydata auditingdata verification
Soft Skills
attention to detaileffective communicationcollaborationorganizational skillsprioritizationproblem-solvingtrainingadaptabilitytime managementstakeholder communication