Amperos Health

QA Engineer

• Audit claim work for action accuracy, claim-issue accuracy, and documentation quality, following our QA process
• QA agent outputs across calls, payer portals, and denial workflows, comparing logged results to the source of truth and flagging error patterns and drift
• Build and maintain QA scorecards, trackers, and dashboards in Excel or Sheets, and help shape reporting in our BI tools
• Design automated or rule-based quality checks that catch recurring errors before they require manual review
• Identify the root causes behind error trends and translate them into specific coaching for billing associates and Team Leads
• Surface AI error patterns to Product and Engineering with reproducible, claim-level detail
• Calibrate QA standards across reviewers, maintain QA rubrics, and support our critical-error-free rate target
• Track appeal and overturn outcomes and other quality KPIs

RCM Quality Assurance Specialist

Account Executive

• Win new business and drive revenue for Amperos within the healthcare industry, focusing on provider groups, hospitals, and health systems.
• Navigate complex healthcare organizations to reach key decision-makers, educate them about our solutions, and help them succeed with Amperos. You'll own the full sales cycle, from outbound to close.
• Develop and execute strategic account plans to achieve and exceed quota.
• Conduct compelling product demonstrations that highlight our AI's ability to automate healthcare claim collections.
• Manage BVAs, ensuring strong customer engagement and a clear path to expansion.
• Partner with founders, Product, Ops, and peers to sharpen sales messaging, processes, and strategies.
• Build relationships with C-suite executives in healthcare organizations (CFOs, COOs, CROs).
• Identify and execute upsell opportunities within your book of business.
• Surface market intelligence and customer feedback to inform our product roadmap.
• Continuously help refine our sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency across our market.

RCM Quality Assurance Specialist

Enterprise Account Executive