Billing Manager

Amperos Health

Billing Manager at Amperos managing client accounts and leading RCM teams in healthcare. Driving efficiency and quality in billing practices to optimize revenue recovery.

Posted 7/22/2026full-timeRemote • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in managing healthcare RCM teams, with a strong focus on denial management, A/R aging, and payer behavior. Proven ability to coach and develop talent while driving production and quality improvements across client portfolios.

Highest-signal resume keywords

Leadership ExperienceRCM Domain KnowledgeTeam ManagementClient Relationship ManagementPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Denial ManagementA/R AgingPayer BehaviorReimbursement TrendsStaffing and Scaling TeamsPerformance ManagementProduction and Quality Tracking

Soft Skills

Clear CommunicationCoaching and DevelopmentEscalation Handling

Tools & Technologies

ModMedNextGenAthenahealthPayer Portals

Industry Keywords

Healthcare RCMClient Portfolio ManagementBilling ManagementRCM Operations

About the role

Key responsibilities & impact

Own your client portfolio
Manage a book of client accounts, sized by complexity rather than a fixed count
Staff and restaff each account with the right mix of billers and specialists as the book changes
Serve as the escalation point above your Team Leads for claim, staffing, and client issues
Deliver on production and quality expectations
Set and track production and quality targets across your portfolio
Run regular production and quality reviews with your Team Leads
Decide whether a slipping metric is a coaching issue, a staffing issue, or a product issue, and route it accordingly
Act as a trusted RCM advisor
Speak to your clients' workflows, A/R, denial trends, and performance with real authority
Be the person a client turns to for an answer, not just an update
Manage and coach your people
Run formal 1-on-1s and performance conversations with billers, up to and including terminations
Coach and develop the Team Leads who report to you into stronger leaders, not just the billers on the floor
Identify and develop future Team Lead and senior biller talent
Collaborate across RCM Ops
Work in concert with peer Billing Managers to build best practices and document processes
Drive efficiencies across the broader team, not just your own book

Requirements

What you’ll need

8+ years of leadership experience, including meaningful time directly managing billing or RCM teams in healthcare RCM
Deep RCM domain knowledge: fluent on denial management, A/R aging, payer behavior, and reimbursement trends
Experience staffing and scaling a team to match a changing book of business
Experience managing offshore teams, including performance management across geographies
Comfortable owning multiple client relationships and multiple direct/indirect reports at once
Experience with leading PM systems (ModMed, NextGen, Athenahealth, or similar) and payer portals
Direct, clear communicator, comfortable delivering hard feedback and handling escalations
Ability to work US hours (9am-6pm ET)

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development