AMO PROMO

Sales

• Proactively approach customers on the Seguros Promo website
• Identify sales opportunities and recommend the product best suited to each customer’s profile, based on searches on the site or probing during the interaction
• Use sales techniques (approach, probing, objection handling, persuasion, and closing)
• Record all interactions and actions in the customer service system and in the prospect database
• Correctly execute all system sales steps according to established procedures, and provide the customer with the necessary information
• Negotiate pricing and discounts within permitted limits, with support from supervision/coordination
• Log clock-in, clock-out, and breaks in the timekeeping and telephony systems
• Use standard macros in customer interactions
• Monitor interactions to confirm sales closures
• Participate in training and refresher courses to stay up to date
• Request insurer reviews for specific plans (e.g., issuance while traveling, extensions)
• Report to management any errors identified in the customer service systems or on the website.

Sales Attendant – Travel Insurance

Backend Engineer

• Enhance and evolve our web applications and services;
• Implement integrations with third-party APIs;
• Ensure product quality, performance, and security;
• Collaborate on the team's technical decisions.

Sales Attendant – Travel Insurance

Full Stack Developer, Python, React — Mid-level