Amherst

Consultant

• Manage and oversee complex property, catastrophe, liability, auto, and workers' compensation claims.
• Evaluate claim investigations, reserves, settlement recommendations, and coverage determinations.
• Analyze claim documentation and supporting evidence to ensure appropriate claim outcomes.
• Provide recommendations regarding claim strategy, coverage application, and settlement opportunities.
• Maintain settlement authority up to assigned limits and provide recommendations on higher-exposure claims.
• Lead the review and management of catastrophe and large-loss property claims.
• Coordinate with carriers, TPAs, consultants, engineers, and forensic accounting firms.
• Review business interruption analyses and property damage valuations.
• Assist in claim preparation, documentation, and negotiation efforts.
• Support disaster response activities and claim recovery initiatives.
• Serve as a liaison with TPAs, carriers, brokers, attorneys, and external vendors.
• Challenge claim decisions, reserve positions, and coverage interpretations when appropriate.
• Monitor TPA performance and ensure adherence to service expectations.
• Negotiate favorable claim outcomes on behalf of the organization.
• Serve as a technical resource and trusted advisor for leadership and team members.
• Communicate clear expectations on claims packages to internal field teams and external vendors.
• Provide guidance and mentoring to less experienced claims professionals.
• Identify emerging claim trends and recommend proactive risk mitigation strategies.
• Participate in strategic planning discussions regarding claims management and risk financing.
• Identify opportunities to improve claims processes, workflows, and reporting.
• Assist in the development and implementation of claims KPIs and performance metrics.
• Support technology initiatives and workflow optimization efforts in support of claims and policy management.
• Contribute to the creation and maintenance of standard operating procedures and best practices.

Senior Claims Consultant

Accounting Manager

• Assist the Controller with most aspects of the accounting department
• Manage day-to-day functions, closing tasks, and audits
• Manage the closing process, projects, year-end, and filings requirements
• Review work completed by the team for accuracy and adherence to agreements
• Ensure the Controller is informed of important changes
• Manage and develop growth, productivity, efficiency, and happiness of employees
• Maintain good working relationships with teams outside of the Accounting department

Senior Claims Consultant

Manager, Accounting