Ensure the quality, performance, and reliability of CRM platforms across Amgen’s ecosystem
Work closely with software engineers, product managers, and business analysts to define test plans and implement automation frameworks
Design and implement test strategies, test cases, and test scripts based on business and technical requirements
Perform manual and automated testing across front-end and back-end systems
Own test planning, completion, defect logging, and reporting
Work with development teams to ensure proper unit testing and integration testing coverage
Contribute to the automation of regression tests and integration of testing into the CI/CD pipeline
Validate system integrations and data integrity between connected platforms (Salesforce, Veeva, Marketing Cloud, Vault)
Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives
Ensure compliance with GxP, data privacy, and validation standards
Maintain detailed test documentation, traceability matrices, and quality reports
Be part of a team specifically focusing on Global CRM capabilities
Requirements
Master’s degree with 3 - 4 years of experience in Computer Science, IT or related
Minimum of 3 years’ experience in software testing, preferably in enterprise environments
Familiarity with Salesforce, Veeva CRM, and cloud-based platforms
Understanding of QA methodologies
Knowledge of test automation tools
Proficiency with test case design, completion, and bug tracking
Understanding of Agile and Scrum development practices
Familiarity with DevOps pipelines and test automation integration
Excellent documentation and reporting skills
Excellent analytical and problem-solving skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Attention to detail and commitment to quality and process
Preferred: Experience with performance and load testing
Preferred: Work closely with product team, business team, and other collaborators
Preferred: QA certifications
Benefits
Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide.
Modern Tech Stack – Cloud-first, automation-focused, AI-powered.
Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high-impact teams.
Continuous Learning – Access to certifications, trainings, mentorship, and career mobility.
Amgen Total Rewards Plan – Comprehensive benefits in healthcare, finance, and well-being.
Flexibility – Hybrid work model with time split between our Lisbon office and remote work.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
test automationmanual testingtest case designbug trackingperformance testingload testingQA methodologiesunit testingintegration testingdata integrity validation
Soft skills
analytical skillsproblem-solving skillsdocumentation skillsreporting skillsinitiativeself-motivationattention to detailcommitment to qualitycollaborationcommunication