National Account Executive – Trade and Channel Development
Amgen
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $174,107 - $214,294 per year
About the role
- In this vital role you will be a key member of the U.S. Value & Access team and reports to the Director of Trade & Channel Development.
- This role manages national and regional specialty pharmacy partnerships and serves as the primary liaison across payer, brand, and patient services teams.
- The NAE leads contract negotiations, develops fee-for-service programs, drives operational excellence, and ensures high-quality patient access outcomes.
- Serves as the primary point of contact for specialty pharmacy relationships across key national and regional accounts, often in collaboration with payer teams.
- Partners with specialty pharmacies on contract development, including establishing and managing fee-for-service programs.
- Leads planning, tracking, and implementation of specialty pharmacy programs by acting as the business unit liaison across cross-functional teams.
- Supports implementation of complex, cross-functional projects, including evaluation of business requirements, development of achievable objectives, and coordination of interdependent activities.
- Demonstrated experience supporting Rare Disease therapies, with a clear understanding of complex patient journeys, small patient populations, and high-touch support models.
- Hands-on experience working with specialty pharmacies, including knowledge of pharmacy operations, service models, and execution workflows.
- Working knowledge of pharmacy and medical benefit channels, including how benefit design, reimbursement, and distribution impact therapy access and operational execution.
- Proven ability to support or lead cross-functional initiatives involving patient access, reimbursement, brand, legal, and operations partners.
- Experience managing program implementation and performance, including defining KPIs, tracking outcomes, and driving continuous improvement.
- Develops and manages specialty pharmacy programs such as Pharmacy-based patient clinical management programs, Provider support programs, Pharma services, and Pharmacy and medical benefit clinical programs.
- Monitors program performance and influences continuous improvement initiatives to optimize competitive position and outcomes.
- Develops project scope statements, performance standards, and quality criteria in collaboration with stakeholders (e.g., Brand Teams, PAR, CAPS, MAT, GSS, Legal).
- Applies appropriate quality management methods, defining KPIs and program metrics to ensure operational excellence.
- Travels to specialty pharmacies as needed to support program implementation and partnership success.
Requirements
- Doctorate degree and 2 years of pharmacy channel and negotiation experience OR Master’s degree and 6 years of pharmacy channel and negotiation experience OR Bachelor’s degree and 8 years of pharmacy channel and negotiation experience OR Associate’s degree and 10 years of pharmacy channel and negotiation experience OR High school diploma / GED and 12 years of pharmacy channel and negotiation experience
- Experience in specialty pharmacy operations, pharmacy benefit management (PBM), or health plan environments
- 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.
- Call center or reimbursement hub management experience (direct or partner oversight)
- Prior experience in Access and Reimbursement program development, marketing, sales, or operations
- Knowledge of managed care and pharmacy benefit cost management strategies
- Advanced analytical skills, including proficiency in Microsoft Excel
- Project and process management experience, with a track record of on-time delivery
- Strong written and verbal communication skills, capable of translating business needs into operational programs and achieving alignment across internal and external stakeholders
- Demonstrated success working collaboratively within a matrix environment.
Benefits
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pharmacy channel experiencenegotiation experiencespecialty pharmacy operationspharmacy benefit managementAccess and Reimbursement program developmentproject managementprocess managementanalytical skillsMicrosoft Excel proficiencyKPI definition
Soft Skills
leadership experiencestrong written communicationstrong verbal communicationcollaborative workcross-functional initiative supportoperational excellencecontinuous improvementstakeholder alignmentresource allocationbusiness needs translation