Senior Business Systems Analyst – Lead
Ameriprise Financial Services, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Noida • India
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Job Level
About the role
- Provide support for strategic initiatives and idea vetting by completing all required documentation, performing data collection, and conducting analysis for business processes under review with guidance from Business Architect.
- Collaborate with stakeholders to ensure the accuracy and completeness of gathered information, including the creation of current-state process maps, experience maps, and other artifacts.
- Partner with business, technology, and analytics teams to identify and prioritize opportunities, ensuring that all opportunities are tracked and followed through to completion.
- Facilitate collaboration across business and technology teams, ensuring smooth coordination and communication.
- Provide support in solution design and implementation as needed.
- Create clear, consumable visuals to represent business and solution context, such as:
- Capability maps (current vs. target)
- Process maps (e.g., BPMN, swimlane flows)
- Data flow / integration diagrams
- Drive end-to-end automation projects, from opportunity identification and qualification to creating project Cost-Benefit Analyses (CBA) and ensuring successful execution.
- Stay updated on the latest developments in AI technologies and actively participate in Proof of Concepts (POCs) and Proof of Value (POV) exercises for new technologies.
- Perform effectively across SDLC phases: concept, discovery, analysis, design, build support, testing support (SIT/UAT), release readiness, and post-implementation validation.
- Produce and manage requirements artifacts, acceptance criteria, traceability, and change control across iterative (Agile) or sequential (Waterfall) delivery models.
- Support test strategy development and coordinate UAT planning, execution readiness, defect triage, and business sign-off.
Requirements
- 9+ years of relevant experience as a Business Systems Analyst, Technical BSA, Solution Analyst, or similar role bridging business needs and technology solutions.
- Demonstrated ability to assess processes, identify improvement opportunities, and define future-state business and technology strategies.
- Knowledge of basic architectural principles with an aptitude to learn methods and tools to solve for business challenges.
- Expertise in Automation & Analytics:
- 2+ years of experience identifying and solving use cases for RPA tools like Blue Prism, UiPath, Automation Anywhere, PEGA, etc.
- Experience with OCR/ICR tools
- Experience in NLP, including Sentiment Analysis, and analytics using unstructured data and chatbots.
- Cross-functional Collaboration: Ability to work with large, cross-functional teams to align with strategic objectives.
- Certifications: Lean Six Sigma, Certified Business Architect
- Strong visual modeling skills (e.g., capability mapping, value streams, process modeling, high-level solution diagrams).
- Proven Experience in implementing OCR, NLP, and AI/ML for analytical and operational use cases.
- Strong communication skills, with the ability to lead discussions with large audiences.
- Experience in Insurance (Life, Term & DI) and/or Annuity Domains.
Benefits
- Health insurance
- Flexible working hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data collectionbusiness process analysisprocess mappingautomationRPAOCRNLPAISDLCAgile
Soft Skills
collaborationcommunicationleadershipproblem-solvinganalytical thinkingstakeholder managementvisual modelingcross-functional teamworkstrategic thinkingadaptability
Certifications
Lean Six SigmaCertified Business Architect