Ameriprise Financial Services, LLC

Manager – Field Operations and Engagement

Ameriprise Financial Services, LLC

full-time

Posted on:

Location Type: Hybrid

Location: Minneapolis • Minnesota • North Carolina • United States

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Salary

💰 $81,700 - $110,300 per year

About the role

  • Lead initiatives that drive revenue growth, enhance client experience, and improve operational efficiency
  • Align resources to support key performance metrics, including client acquisition, GDC, net flows, retention, and digital adoption
  • Partner with AFIG leadership, advisors, and staff to operationalize business priorities
  • Support client acquisition strategies through structured tracking and impact analysis
  • Oversee activities that support business results, revenue growth, and client experience
  • Monitor and analyze performance metrics to identify next best actions and continuous improvement opportunities
  • Partner with compliance teams to ensure training and regulatory standards are met
  • Drive change management through effective communication, training, and coaching
  • Conduct regular one-on-ones and team meetings to foster engagement and development
  • Provide leadership, coaching, mentoring, and performance management for direct reports
  • Collaborate with senior operations leadership to determine staffing needs and allocate resources
  • Champion a culture of coaching, mentoring, and continuous improvement
  • Support onboarding of advisors and staff for large financial institutions, ensuring an exceptional experience

Requirements

  • Bachelor’s degree or equivalent experience
  • 5–7 years of relevant experience
  • Ability to manage multiple priorities in a fast-paced environment with minimal supervision
  • Strong organizational, analytical, and time management skills
  • Excellent written and verbal communication skills; proven ability to motivate teams and deliver results
  • Proficiency in business software applications
  • Ability to work in Corporate office or AAG Field; some travel required
  • Financial services operational experience (Preferred)
  • Experience in project management and implementation (Preferred)
  • Series 7 license (Preferred)
Benefits
  • Health, dental and life insurances
  • 401(k)
  • Paid time off (vacation time, sick time)
  • Pay-for-performance compensation philosophy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementimpact analysisperformance metrics analysisclient acquisition strategiesoperational efficiency
Soft Skills
leadershipcoachingmentoringcommunicationorganizational skillsanalytical skillstime managementteam motivation
Certifications
Bachelor’s degreeSeries 7 license