Ameriprise Financial Services, LLC

Technology Delivery Manager

Ameriprise Financial Services, LLC

full-time

Posted on:

Location: North Carolina • 🇺🇸 United States

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Salary

💰 $104,900 - $140,600 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSCloudInformaticaPySparkPythonSDLC

About the role

  • Provide technical expertise and leadership to a team dedicated to hardware/software/network technologies design and build activities.
  • Ensure activities are completed, validated, align with architectural objectives and requirements, and successfully deploy into the production environment.
  • Provide mentorship to team ensuring optimization of designs/solutions.
  • Champion standard processes and procedures.
  • Provide troubleshooting for development and test environment issues.
  • Develop and maintain a high performing team through effective hiring, vendor partner management, coaching and performance management.
  • Foster a collaborative, success-oriented team environment where resources are empowered and accountable.
  • Provide work direction, delegation, and prioritization to team.
  • Ensure compliance with company's policies, processes and procedures.
  • Work in partnership with leadership and team members to deliver robust technical solutions, ensuring that service level commitments and project timelines are maintained.
  • Oversee the technical correctness and completeness of artifacts/documentation associated with engineering designs.
  • Verify that build activities are complete per the approved engineering diagrams and redirect build activities as necessary.
  • Oversee the hand-off of design solutions and confirm testing and validation are executed prior to final release.
  • Influence continuous improvement of processes, policies and best practices to optimize performance and availability of technologies.
  • Drive and develop consistent technical build, implementation and support processes.
  • Evaluate, troubleshoot and participate in root-cause analysis of development and test environment issues.
  • Define, track and measure overall department performance and metrics and provide reports to technology leadership.
  • Participate in the organization's strategic and financial planning process.

Requirements

  • Bachelors degree in Computer Science, Engineering, related field, or equivalent relevant work experience.
  • 5+ years of experience of progressive scope/impact/responsibility (including both hands-on and leadership roles) working with technologies.
  • Proven track record for delivering varying initiatives and driving execution
  • Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.
  • Demonstrated reasoning and troubleshooting skills.
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