Lead, supervise and manage the daily pipeline of loans assigned to the team
Provide guidance to staff to assist with expectations, pipeline reviews, and communicate frequently with Loan Processing and Underwriting departments as well as with the Sales team
Ensure quality and compliance of documents and funding associates with company policies, procedures, and investor guidelines
Maintain a thorough working knowledge of company and regulatory changes that affect the funding process
Demonstrate a thorough working knowledge of all aspects of mortgage, closing and funding guidelines
Assist in development and implementation of formal and informal training programs
Develop and maintain clear guidelines of department workflow
Excellent knowledge of the mortgage closing process and TRID requirement
Review all wires for dual approval process
Manage various pipelines with special attention to lock expiration, CDs/COCs due, PCCDs due, Escrow disbursements
Communicate to treasury regarding funding and federal reference numbers
Maintain feedback for monthly title calls
Prioritize rush transactions, monitor lock expirations, review rejected tax payments and handle remediation of all compliance findings
Take ownership in resolving loan level issues with the team
Ensure the team is communicating and following up, keeping all stakeholders up to date
Assist departmental staff when necessary
Lead and develop a team: responsible for hiring, coaching, performance management, training and development
Requirements
10+ years of related experience in Retail Residential Mortgage Closing/Funding or similar field
High school diploma required; Bachelor's degree in related field preferred
Previous leadership experience required
Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced Conventional and Government loan experience required including streamlines and IRRRLs
Advanced experience with Encompass
Intermediate speaking and writing communication skills
Benefits
Competitive salaries
Ownership stake in the company
Medical and dental insurance
Time off
401k matching program
Tuition assistance program
Employee volunteer program
Wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mortgage closingfunding guidelinesTRID requirementsloan processingcompliancepipeline managementdual approval processtax payment remediationperformance managementtraining and development