Americold Logistics, LLC.

Director, Key Accounts

Americold Logistics, LLC.

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

ERP

About the role

  • This role primarily requires new business attainment through prospect engagement and identification of new business opportunities in support of the company’s strategy and growth objectives.
  • Additional responsibility for management of assigned Key Account(s) to ensure revenue growth, account profitability, account maintenance, and customer satisfaction within Americold’s assigned vertical/business sector.
  • Key Account(s) are considered Americold’s Top 100 customers, generating revenue in excess of $1 million annually.
  • Fosters collaborative partnership to drive customer specific strategic vision
  • Drives revenue and growth of assigned Key Account(s)
  • Manages customer relationships to ensure ongoing review of opportunities and profitability of assigned Account(s)
  • Expands services provided to the existing customer base such as Transportation, Multi-vendor Consolidation (MVC), value added services, and international opportunities
  • Coordinates with other Business Development and Commercial staff regarding integration of new and existing Account(s)
  • Manages and ensures appropriate, profitability and rate initiatives are executed for assigned Account(s)
  • Responsible for analysis and review of monthly revenue & KPI reports that include tracking of Account(s) performance in relation to Company budget goals and objectives
  • Manages special projects to address customer-specific needs, working with customer, partner, and internal staff as needed
  • Manages solution development process for new business opportunities, coordinating efforts of support functions
  • Maintain appropriate account information in CRM tool (Salesforce).

Requirements

  • Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management
  • 7-10 years of experience with a minimum of 5 years in management positions with increasing responsibilities
  • Experience in operational industries or business services in the areas of supply chain, warehousing, distribution, transportation, etc. Experience in the food industry with a focus on any or all of beef, pork, poultry, dairy, bakery, agricultural, or seafood related areas
  • Demonstrated ability to build and maintain business relationships with Executive-level decision-makers and internal resources at all levels
  • Proven ability in developing creative solutions for potential and current customers
  • Proven success in new business sales and closure
  • Masters degree
  • Demonstrated ability to successfully manage multiple clients of various sizes.
  • Proficient in current technology platforms including Salesforce, Sharepoint, Webex, Microsoft Office
  • Understanding of Supply Chain Systems such as WMS, TMS, OMS, and ERP’s
  • Ability to travel Estimated at 50%, including weekends and holidays as needed
Benefits
  • Health insurance
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business developmentaccount managementrevenue growthcustomer relationship managementsolution developmentKPI analysisnew business salesoperational managementsupply chain managementmulti-vendor consolidation
Soft Skills
collaborative partnershipcustomer satisfactionrelationship buildingcreative problem solvingproject managementstrategic visioncommunicationleadershiporganizational skillsclient management
Certifications
Bachelor's degreeMaster's degree