Market Manager, Services
American Tower
full-time
Posted on:
Location Type: Remote
Location: Nevada • Washington • United States
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Salary
💰 $117,500 - $140,000 per year
About the role
- Execute and deliver acquisition, zoning and permitting, and construction management of all assigned projects within your defined area. This includes project oversight across a business line with services revenue within your defined area.
- Act as the escalation point for mitigating and resolving issues and collaborate cross-functionally across the collocation process to deliver results.
- Perform accurate deployment forecasting, workload analyses, and resource demand planning.
- Allocate external and internal resources to ensure proper staffing ratios are in place based on work volume fluctuations.
- Implement onboarding and training plans that enable employees to meet business objectives.
- Identify and vet new vendor candidates in your area; support negotiations, training, and onboarding; manage work allocation; conduct regular performance reviews; and support procure-to-pay activities to ensure timely and accurate purchase orders and payments.
- Own deployment data integrity and accuracy for your area; ensure forecast accuracies/adherence.
- Manage all deployment activities including site acquisitions, due diligence, architectural/engineering services, zoning, permitting, project management, construction, deployment meetings, reporting, and closeout packages for assigned customer.
- Lead efforts with internal and external customers to identify and resolve project delays, leveraging data to review aging, gap analyses, cycle-times metrics, master lease agreement fees, leases’ operating working capital, and customer invoicing at the operational area level.
- As a Market Manager Services, you are responsible for the recruitment, performance management, and career development of a team of Services Senior Project Managers, Senior Construction Managers, Project Managers, and Construction Managers. You’ll also be expected to cultivate a collaborative team dynamic that meets our business objectives.
- Other duties as assigned.
Requirements
- Bachelor’s degree in Business, Planning, Engineering, Real Estate or Construction Management, or equivalent work experience required.
- Eight years of experience managing wireless network deployments, preferably with direct expertise in site acquisition, construction management, and commissioning and integration required. Previous supervisory experience preferred.
- Experience leading wireless carrier deployments with broad working knowledge of the turnkey services process required.
- Strong understanding of customer systems, processes, and project volume and expectations at the operational area level.
- Expertise in managing wireless site development professionals through network deployment projects.
- Self-motivated leader who can influence and drive change, maintain customer relationships, and establish a positive culture.
- Approximately 40% travel may be required to support the position’s responsibilities.
- Strong organization, planning, and customer facing communication and presentation skills. Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong leadership skills; ability to drive and motivate a team to achieve results, leverage data, and engage customers at all levels.
Benefits
- Healthcare coverage
- 401(k) savings plan
- Paid time off
- Company holidays
- Sick leave
- Parental leave
- Access to an Employee Assistance Program focused on mental and financial wellness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementsite acquisitionconstruction managementdeployment forecastingresource demand planningvendor managementperformance reviewsdata integritycycle-times metricswireless network deployments
Soft Skills
leadershipself-motivatedinfluencingcustomer relationship managementcollaborative team dynamicorganizationplanningcommunicationpresentation skillsmotivating teams
Certifications
Bachelor’s degree in BusinessBachelor’s degree in PlanningBachelor’s degree in EngineeringBachelor’s degree in Real EstateBachelor’s degree in Construction Management