Application & Platform Strategy Ownership: Own the strategy, lifecycle, and evolution of core ecommerce supporting applications and platforms, ensuring technology investments align with business strategy, growth plans, and operational priorities.
Enterprise Architecture & System Clarity: Create, maintain, and communicate a shared, trusted view of enterprise architecture—documenting how systems integrate, scale, and evolve across Shopify, ERP, WMS, analytics, and third-party services. Act as a steward of system coherence and long-term technical health.
Application & System Roadmaps: Develop and manage multi-year application and system roadmaps that balance innovation, scalability, reliability, and technical debt, proactively planning platform evolution rather than reacting to issues.
System Knowledge & Transparency (SharePoint Wiki Ownership): Establish and govern a centralized system knowledge repository (SharePoint Wiki) that captures application purpose, integrations, data flows, dependencies, risks, and ownership—eliminating tribal knowledge and reducing dependency on individuals.
Cross-Functional & IT Collaboration: Partner closely with engineering, IT, operations, marketing, and external vendors to deliver system enhancements, integrations, and platform improvements across the full technology ecosystem.
Agentic AI Exploration & Enablement: Identify, evaluate, and pilot agentic AI solutions that automate workflows, improve operational decision-making, and scale internal capabilities across ecommerce, marketing, customer experience, and back-office functions.
Business & Market Alignment: Assess business needs, operational pain points, and emerging technologies to identify opportunities for system optimization, automation, and differentiation.
Requirements, Prioritization & Governance: Translate business and operational needs into clear, prioritized requirements using ROI, scalability, risk, and impact-based frameworks; ensure alignment across stakeholders.
Stakeholder Communication & Technology Translation: Serve as the bridge between business and technology, clearly communicating system capabilities, trade-offs, risks, and opportunities to both technical and non-technical stakeholders.
Standards, Best Practices & Continuous Improvement: Champion best practices in application management, documentation, architecture, and governance to drive consistency, resilience, and long-term operational excellence.

Requirements

8+ years of experience in technical product management, application management, or platform ownership roles within ecommerce or complex digital ecosystems.
Demonstrated ownership of enterprise or multi-application platforms, including responsibility for system evolution, integrations, scalability, and long-term roadmap planning.
Hands-on experience with Shopify and surrounding enterprise systems such as ERP, CRM, WMS, OMS, PIM, payment platforms, and analytics tools.
Proven experience creating and maintaining enterprise architecture views, system diagrams, and integration documentation that provide clarity across technical and non-technical stakeholders.
Experience leading or contributing to application and system roadmap planning, balancing innovation, technical debt, operational stability, and business priorities.
Exposure to AI-driven automation, decision support tools, or agentic AI concepts, with experience evaluating, piloting, or scaling AI-enabled workflows preferred.
Strong understanding of software development lifecycles, integration patterns (APIs, middleware, event-driven systems), and cloud-based architectures.
Certifications in Product Management, Agile, or Technology certifications such as Certified Scrum Product Owner (CSPO), SAFe, PMP, ITIL, or cloud platform certifications (AWS, GCP, Azure) are an asset.

Benefits

Healthy Lunch Program (onsite only): Enjoy delicious and nutritious meals curated by our personal chef, promoting a healthy lifestyle. Meals are $2 a day and all proceeds go to charity. Vegan and gluten free options are available.
Annual Performance Bonus: Your hard work and dedication are rewarded with an annual bonus, reflecting your contributions to our success.
RRSP Matching: Plan for your future with our RRSP matching program, helping you build your retirement savings.
Health Benefits: We offer comprehensive health benefits for both single employees and families, ensuring you and your loved ones are well taken care of.
Tuition Reimbursement Program: We support professional development. We will reimburse up to $1000 a year for courses taken outside of work to further develop your skills.
Generous Vacation Package: We value work-life balance and offer a generous vacation package, complete with additional gifted days off to give you the time off you deserve.
Professional Headshots: Start your journey with us on the right foot! All new hires on site are invited to receive a professional photoshoot to capture their best side.
Community Engagement: We are committed to giving back. Our lunch program supports philanthropic initiatives that benefit the community.
Office Celebrations & Social Events: Experience the joy of working in a vibrant environment with regular office celebrations and in-person socials to connect with your colleagues.
Flexible Work Hours: We understand the importance of flexibility and offer work hours that can accommodate your personal schedule when needed.
Referral Program: Help us grow our team! Receive rewards through our referral program when you bring in great talent.
Employee Discounts: Enjoy a 50% discount on our entire online collection.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

technical product managementapplication managementplatform ownershipenterprise architecturesystem integrationsroadmap planningAI-driven automationsoftware development lifecycleintegration patternscloud-based architecture

Soft skills

stakeholder communicationcross-functional collaborationrequirements prioritizationgovernancebest practices advocacycontinuous improvementsystem knowledge managementtechnology translationoperational decision-makingbusiness alignment

Certifications

Product ManagementAgileCertified Scrum Product Owner (CSPO)SAFePMPITILAWSGCPAzure