American Tall

Technical Product Manager

• Application & Platform Strategy Ownership: Own the strategy, lifecycle, and evolution of core ecommerce supporting applications and platforms, ensuring technology investments align with business strategy, growth plans, and operational priorities.
• Enterprise Architecture & System Clarity: Create, maintain, and communicate a shared, trusted view of enterprise architecture—documenting how systems integrate, scale, and evolve across Shopify, ERP, WMS, analytics, and third-party services. Act as a steward of system coherence and long-term technical health.
• Application & System Roadmaps: Develop and manage multi-year application and system roadmaps that balance innovation, scalability, reliability, and technical debt, proactively planning platform evolution rather than reacting to issues.
• System Knowledge & Transparency (SharePoint Wiki Ownership): Establish and govern a centralized system knowledge repository (SharePoint Wiki) that captures application purpose, integrations, data flows, dependencies, risks, and ownership—eliminating tribal knowledge and reducing dependency on individuals.
• Cross-Functional & IT Collaboration: Partner closely with engineering, IT, operations, marketing, and external vendors to deliver system enhancements, integrations, and platform improvements across the full technology ecosystem.
• Agentic AI Exploration & Enablement: Identify, evaluate, and pilot agentic AI solutions that automate workflows, improve operational decision-making, and scale internal capabilities across ecommerce, marketing, customer experience, and back-office functions.
• Business & Market Alignment: Assess business needs, operational pain points, and emerging technologies to identify opportunities for system optimization, automation, and differentiation.
• Requirements, Prioritization & Governance: Translate business and operational needs into clear, prioritized requirements using ROI, scalability, risk, and impact-based frameworks; ensure alignment across stakeholders.
• Stakeholder Communication & Technology Translation: Serve as the bridge between business and technology, clearly communicating system capabilities, trade-offs, risks, and opportunities to both technical and non-technical stakeholders.
• Standards, Best Practices & Continuous Improvement: Champion best practices in application management, documentation, architecture, and governance to drive consistency, resilience, and long-term operational excellence.

Senior Technical Product Manager

Ecommerce

• Own daily management of the Shopify storefront (products, collections, navigation, content)
• Build, schedule, and QA product launches, seasonal content, and promotions
• Manage homepage and collection page updates (banners, messaging, merchandising)
• Maintain site accuracy (pricing, inventory visibility, product details, imagery)
• Coordinate theme updates, app changes, and minor front-end improvements
• Merchandise collections based on seasonality, performance, and inventory levels
• Optimize product detail pages (PDPs) for conversion
• Assist with identifying CRO opportunities & implementing strategies
• Ensure mobile experience is optimized and consistent
• Identify trends & develop recommendations for action points and optimizations
• Execute site-side requirements for marketing campaigns
• Set up and test discount codes and site promotions
• Coordinate with Marketing & Creative teams to ensure asset consistency & link optimization
• Monitor site performance and bugs
• Ensure site speed and SEO best practices
• Support customer service with site-related issues
• Maintain documentation for processes

Senior Technical Product Manager

E-Commerce Specialist