Monitor and support enterprise networks from a 24/7 NOC/SOC environment located at McConnell AFB Wichita, KS., ensuring continuous availability and rapid incident response
Perform remote troubleshooting, incident escalation, and resolution of complex network performance and security issues
Analyze alarms, syslogs, event notifications, and traffic patterns across Juniper routers, switches, and firewalls
Support network cutovers, configuration updates, and maintenance activities during scheduled windows
Document incident findings, root cause analysis, and corrective actions; maintain accurate network diagrams and operational documentation

Requirements

Active DoD Secret security clearance
U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance
Experience supporting network cutover, installation, monitoring, or operational support in a NOC or SOC environment
Bachelor's Degree and 6 years of relevant experience OR High School Diploma and 12 years of relevant experience
Security+ certification required
Strong understanding of VLANs, ACLs, IP addressing/DHCP, routing, and enterprise network fundamentals
Networking certifications to include at least one of the following: Cisco CCNA, Avaya ASTA, Juniper JNCIA (current)
Willingness to travel when required (CONUS)
Willingness to support a 24/7 shift rotation environment

Benefits

comprehensive benefits package
healthcare benefits
paid leave
retirement plans
insurance programs
education and training assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network performance analysisremote troubleshootingincident escalationconfiguration updatesVLANsACLsIP addressingDHCProutingnetwork cutover

Soft Skills

incident responsedocumentationroot cause analysiscorrective actionscommunicationteam collaborationproblem-solvingattention to detailorganizational skillsadaptability

Certifications

DoD Secret security clearanceSecurity+Cisco CCNAAvaya ASTAJuniper JNCIA