American Society of Crime Laboratory Directors (ASCLD)

Solutions Engineer

American Society of Crime Laboratory Directors (ASCLD)

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Partner for Regional Growth Collaborate with a regional team—including Account Executives and Inside Sales—to meet or exceed territory revenue goals.
  • Subject Matter Expert Act as a trusted technical advisor in your territory, identifying key regions, high-impact agencies, and strategic “influencer accounts.” Emphasize your knowledge of DFR concepts and FAA BVLOS requirements to educate and support public safety partners.
  • Product Demonstrations Deliver clear, compelling, and customized demonstrations of the DroneSense by Versaterm platform tailored to agency mission needs—especially for DFR use cases and operational scale.
  • Trial Success Management Guide agencies through technical trials, ensuring they experience measurable success and understand platform value, with attention to real-world constraints around BVLOS flight, airspace, and risk mitigation.
  • Sales Enablement Work closely with Marketing to create and deliver impactful sales collateral. Share best practices and insights to improve win rates.
  • Engage with the Field Represent DroneSense by Versaterm at public safety conferences, regional “fly days,” agency workshops, and on-site demos—bringing deep operational awareness of DFR deployments and airspace integration.
  • Strategic Collaboration Partner with Sales leadership to refine go-to-market strategy, drive adoption in priority markets, and elevate customer satisfaction.
  • Compliance and Industry Awareness Stay current on FAA regulations—including those governing Part 107 waivers, tactical BVLOS, and COAs—and support agencies pursuing advanced drone programs aligned with evolving policy.

Requirements

  • 3+ years of experience in UAS technical sales, support engineering, or drone operations (e.g., DJI, Parrot, Autel, docked systems, MavLink).
  • Working knowledge of DFR program design and FAA regulatory pathways for BVLOS operations.
  • Proven ability to communicate complex technical and regulatory concepts to a wide range of audiences.
  • Self-starter with the ability to execute independently or in collaboration with others.
  • Familiarity with CRM platforms (Salesforce preferred).
  • Passion for supporting first responders and a commitment to public safety innovation
  • Ability to travel up to 50%.
Benefits
  • Accommodations are available upon request throughout all stages of the recruitment process
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UAS technical salessupport engineeringdrone operationsDFR program designFAA regulatory pathwaysBVLOS operationstechnical trials managementsales collateral creationrisk mitigation
Soft Skills
communicationself-startercollaborationstrategic thinkingcustomer satisfaction focus
Certifications
Part 107 waiversCOAs