Team Lead – Operations, Neurology
WashU IT
Senior Learning Operations Specialist
American Residential Services
full-time
Posted on:
Location Type: Remote
Location: Remote • Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Design and develop engaging, scalable learning programs using adult learning principles and multimedia tools.
- Create end-to-end instructional materials including eLearning, V-ILT content, facilitation guides, learner workbooks, and job aids.
- Build and manage self-paced learning journeys and scenario-based modules across all sales and leadership roles.
- Facilitate virtual and in-person leadership development programs for frontline managers and key stakeholders.
- Lead medium- to large-scale L&D projects from intake to execution, including planning, resourcing, communication, and reporting.
- Partner with stakeholders across sales, operations, HR, compliance, and legal to define project scopes and align on desired business outcomes.
- Maintain and optimize content in Mindtickle to ensure the sales team has access to relevant resources.
- Oversee LMS administration including content deployment, user management, data integrity, and system testing.
Requirements
- 3–5 years of experience in L&D with a focus on instructional design, project management, or training operations.
- Proven ability to manage complex projects and multiple stakeholders across business units and functions.
- Proficient with LMS platforms (e.g., Learn Upon, WestNet Learning) and sales enablement tools (e.g., Rilla, Mindtickle).
- Strong facilitation experience in delivering virtual learning and management training in a corporate setting.
- Excellent organizational, planning, and communication skills, with the ability to influence and build trust with diverse stakeholders.
- Familiarity with Articulate, Asana, Canva, SharePoint, and the Microsoft 365 suite.
Benefits
- NA 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional designproject managementtraining operationsfacilitationcontent developmenteLearningscenario-based learningadult learning principlesdata integrityLMS administration
Soft skills
organizational skillsplanning skillscommunication skillsinfluencing skillstrust buildingstakeholder managementleadershipcollaborationproblem-solvingadaptability
