American Refrigeration

Project Manager

• Achieve or exceed profit margin targets based on budget expectations
• Manage and execute special service-related projects from initiation through completion
• Collaborate with service leadership, field technicians, and other departments to define project scope, objectives, and deliverables
• Monitor project progress, identify risks, and develop contingency plans
• Track project budgets, timelines, and resource allocation
• Serve as a liaison between field operations, customers, and internal stakeholders
• Provide regular updates and reports to senior leadership
• Identify opportunities for process improvements and drive implementation
• Organize internal and external resources and develop new relationships to introduce, identify, and grow our industrial refrigeration business
• Leverage existing relationships and develop new relationships to introduce, identify, and grow our industrial refrigeration business
• Identify larger Capital Project Leads and hand off to Engineering Sales Team
• Regular attendance at teams meetings
• Assist in development of growth initiatives
• Share intel about customers/competitors/trends

Service Project Manager

Billing Specialist

• Review completed service work orders for accuracy and completeness
• Verify labor hours, parts used, and expenses against job tickets and purchase orders
• Generate and issue invoices in accordance with company billing policies and customer agreements
• Resolve billing discrepancies by coordinating with Service Manager, Service Coordinators, and customers
• Maintain organized billing records for audit and reporting purposes
• Support accounts receivable with invoice corrections, credits, and re-bills as needed
• Assist in month-end closing activities, ensuring all service jobs are invoiced within deadlines
• Communicate professionally with customers regarding billing inquiries
• Provide reporting on invoicing activity and outstanding billing issues to management