American Red Cross

Program Director, Volunteer Programs

American Red Cross

full-time

Posted on:

Location Type: Office

Location: District of Columbia • Kentucky • United States

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Salary

💰 $130,000 - $140,000 per year

Job Level

Lead

About the role

  • Carry out the enterprise volunteer services strategy, policies and programs.
  • Provide strategic planning, design and implementation support to operations for volunteer management, and ensure that implementation and defined activities are carried out in accordance with specified objectives.
  • Provide support, development and/or leadership guidance to all volunteers.
  • Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
  • Provide guidance and consultation on volunteer capacity building, role competency development, needs assessment, planning, recruitment, retention and engagement.
  • Serve as liaison for problem-solving, operational issues and policy matters.
  • Identify volunteer programs and services needs or gaps.
  • Determine and implement appropriate solutions.
  • Serve as a liaison to internal staff, organizations, associations and volunteers and meet with multiple stakeholders to ensure alignment of needs and objectives.
  • Monitor and evaluate program activities and data to formulate and implement improvements ensuring program objectives and needs are met.
  • Develop plans and assessment tools.
  • Provide guidance to teams responsible for facilitation of volunteer activities, services, programs and events.
  • Monitor staff development needs and serve as coach and mentor to other volunteer services staff.
  • Monitor plans to ensure they are established, supported and executed.
  • Develop and prepare reports and presentations.

Requirements

  • Bachelor's degree required.
  • Minimum of 10 years of related experience.
  • Excellent organizational skills and ability to effectively implement programs.
  • Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately.
  • Ability to work on a team and independently.
  • Excellent interpersonal skills in dealing with all levels of staff, volunteers and donors.
  • Excellent oral and written communication skills, including training, presentation and negotiating skills.
  • Ability to lead initiatives and guide others to high performance.
  • Expert level knowledge of work and industry, provides innovation solutions and consults on multiple projects and/or initiatives.
  • May involve travel.
Benefits
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic planningprogram implementationneeds assessmentcapacity buildingrole competency developmentrecruitmentretentionengagementmonitoring and evaluationreport preparation
Soft Skills
organizational skillsproblem-solvingteamworkindependenceinterpersonal skillsoral communicationwritten communicationtraining skillspresentation skillsnegotiating skills
Certifications
Bachelor's degree