American Red Cross

Blood Collection Staff – Customer Service

American Red Cross

full-time

Posted on:

Location Type: Hybrid

Location: Pottstown • Pennsylvania • United States

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Salary

💰 $20 per hour

Job Level

Lead

About the role

  • Utilizing healthcare and/or customer service skills to assist with every step of the blood collection process
  • Collaborating with team to transport and setup equipment at collection sites
  • Creating a welcoming environment for volunteer donors
  • Following safety procedures while collecting blood donations
  • Driving Red Cross vehicles and setup/tear down equipment at donation sites

Requirements

  • High school diploma or equivalent is required
  • Customer service experience and effective verbal communication skills are required
  • A current, valid driver's license with a good driving record is required
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
  • Basic computer skills are required
  • Must be proficient with Microsoft office applications.
Benefits
  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% company match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
blood collectionmanual dexteritylifting heavy weightspushing heavy weightspulling heavy weightsbasic computer skillsMicrosoft Office proficiency
Soft Skills
customer serviceeffective verbal communicationteam collaborationcreating a welcoming environmentadaptabilityability to work irregular hours
Certifications
high school diploma or equivalentvalid driver's license