American Red Cross

Blood Collection Staff – Customer Service

American Red Cross

full-time

Posted on:

Location Type: Hybrid

Location: King of PrussiaPennsylvaniaUnited States

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Salary

💰 $20 per hour

Job Level

About the role

  • Utilizing healthcare and/or customer service skills to assist with every step of the blood collection process
  • Collaborating with your team to transport and setup equipment at the collection sites
  • Creating a welcoming and comfortable environment for volunteer donors
  • Following all safety procedures while collecting lifesaving blood donations
  • Taking the time to personally connect with donors and helping them understand their impact
  • Ensuring that the blood you collect meets goals and regulatory requirements
  • May drive Red Cross vehicles and working with the team to setup and tear down equipment at donation sites

Requirements

  • High school diploma or equivalent is required
  • Customer service experience and effective verbal communication skills are required
  • A current, valid driver's license with a good driving record is required
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs
  • Good manual dexterity
  • Ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
  • Basic computer skills are required
  • Must be proficient with Microsoft office applications.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
customer serviceblood collectionmanual dexteritylifting heavy weightsbasic computer skillsMicrosoft Office
Soft Skills
effective verbal communicationcollaborationinterpersonal skillsadaptabilitycreating a welcoming environment
Certifications
high school diploma or equivalentvalid driver's license