Component Relations Manager
American Immigration Lawyers Association
full-time
Posted on:
Location Type: Remote
Location: District of Columbia • Washington • United States
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Salary
💰 $70,000 - $85,000 per year
About the role
- Serve as the primary point of contact for Chapter leadership, providing timely, and well-informed guidance on operational and procedural matters
- Serve as a frontline responder to Chapter officer inquiries, often involving nuanced association management, policy, or procedural questions
- Monitor and respond to a high-volume shared Chapter Support inbox, addressing multiple deadline-driven inquiries with accuracy and consistency
- Research and reference existing bylaws, policies, and guidance to provide accurate responses and escalate complex governance matters as appropriate
- Coordinate Council of Chapter Chair meetings, including meeting scheduling, agenda development, preparation of meeting materials, meeting minutes, and follow-up
- Communicate and follow up with component leadership regarding required administrative and fiscal processes, including annual filings and compliance related items
- Strengthen the component leader communities through staff-supported forums that encourage collaboration and adherence to AILA standards
- Provide operational and administrative support to the Regional Coordination Committees, including meeting scheduling, agenda development, meeting minutes, and follow-up
Requirements
- Bachelor’s degree or equivalent work experience
- Minimum of 3–5 years of experience supporting or managing chapter/component relations or volunteer engagement, within an association environment
- Strong understanding of association best practices for working with volunteer leaders
- Exceptional interpersonal and communication skills, with the ability to build trust-based relationships with volunteer leaders and internal staff
- Proven project management and organizational skills, including the ability to manage multiple deadlines and coordinate logistics for calls, meetings, and resource updates
- Attention to detail and follow-through in a remote or hybrid environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint); familiarity with tools such as Zoom, Teams, and project management systems, such as Smartsheet
- Strong analytical and critical-thinking skills; able to apply existing policies and guidance to chapter scenarios is required
- Excellent written communication skills, with the ability to convey policies and procedures, and complex information clearly and diplomatically
- Proven ability to research, synthesize, and summarize information for different audiences
- Sound judgment and comfort escalating complex or sensitive matters appropriately
- Ability to work independently in a fast-paced, deadline-driven environment
Benefits
- Medical, dental, and vision insurance
- Employee assistance program
- 401(k) retirement savings plan with matching contributions after 3 months
- Generous paid time off
- Paid parental leave
- Professional development opportunities
- Employer-paid life insurance and disability benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementanalytical skillscritical thinkingattention to detailorganizational skills
Soft Skills
interpersonal skillscommunication skillsrelationship buildingtrust-based relationshipswritten communicationjudgmentindependenceadaptability