Director of Membership
American Immigration Lawyers Association
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Salary
💰 $126,000 - $135,000 per year
Job Level
About the role
- Develop and refine AILA’s membership and affiliated groups strategy
- Lead recruitment, retention, and engagement initiatives
- Monitor retention metrics and implement proactive improvement efforts
- Evaluate and evolve member benefits and services
- Strengthen outreach to new and diverse member markets
- Oversee the biennial Member Survey and integrate findings into strategy
- Partner with IT and internal teams to evolve AILA’s community platform
- Support the growth and management of AILA’s Affiliated Paralegals
- Ensure consistent member experience across national and chapter levels
- Oversee statistical and financial reporting related to membership performance
- Provide regular updates to senior leadership and the Board
- Develop and manage the department’s annual budget and goals
- Supervise the Member Engagement Manager and Member Services Manager
- Lead performance management, professional development, and team operations
- Maintain high standards for member services and data integrity within the association management system
Requirements
- Undergraduate degree required (CAE designation a plus)
- Minimum six (6) years of progressive association membership experience
- At least three (3) years in a strategic leadership role
- Prior supervisory experience required
- Demonstrated success in recruitment and retention strategy
- Strong budget management and financial oversight experience
- Advanced familiarity with Association Management Systems
- Excellent communication, relationship-building, and volunteer engagement skills
Benefits
- Medical, dental, and vision insurance
- Employee assistance program
- 401(k) retirement savings plan with matching contributions after 3 months of employment
- Generous paid time off
- Paid parental leave
- Professional development opportunities
- Employer-paid life insurance and disability benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementfinancial oversightmembership performance reportingrecruitment strategyretention strategydata integrity
Soft Skills
communicationrelationship-buildingvolunteer engagementleadershipteam operations
Certifications
undergraduate degreeCAE designation